Penrose Health
Referrals Team Lead
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Department: GP Assistants
Location: Kingfisher Medical Centre & Kingfisher Surrey Docks
Compensation: £30,000 - £32,000 / year
Description
Help patients access the care they need
Every referral represents a patient waiting for the next stage of their care. As Referrals Team Lead, you'll make sure referrals are accurate, complete and sent to the right service first time.
You'll remain an active member of the referrals team while leading colleagues, maintaining quality and helping improve how the service operates.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You'll monitor workload, support colleagues, improve processes and make sure patients don't experience delays because paperwork gets stuck.
What You'll Do
- Lead the referrals function across multiple GP practices.
- Personally process referrals alongside your team.
- Ensure urgent referrals are prioritised appropriately.
- Monitor quality, turnaround times and capacity.
- Support colleagues with complex referral queries.
- Improve referral processes and documentation.
- Work closely with clinicians and secondary care providers.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You'll be a great fit if you
- Have experience processing NHS referrals.
- Understand referral pathways.
- Enjoy solving operational problems.
- Can coach others while delivering your own workload.
- Care about getting patients to the right service quickly.
Find out more...
Check out the job Spec here
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location