Arcus FM
Refrigeration Managing Engineer
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Are you a Senior Refrigeration Engineer, looking for your next step into a Managing Engineer role? If so, we have an opportunity for you. You will reside within South London and the wider surrounding areas and have proven supermarket refrigeration experience. Or are you already a Managing Engineer within Refrigeration looking to join a strong and stable company within the Supermarket FM area?
At a Glance:
- Salary: £60,668 (including location allowance of £3,000 per annum)
- Bonus: Up to 4% discretionary bonus scheme, subject to achievement of target
- Other Benefits:
- Overtime paid at time and a half
- Full door-to-door pay
- 25 days annual leave, plus bank holidays
- Matched contribution Pension scheme of 4.5% up to 6%
- Health Cash Plan & Life Assurance
- Cycle to Work Scheme
- Discounts, vouchers, and financial aid programs
- Refer a Friend reward scheme
- Funded Training Sponsorship Scheme
- Access to state-of-the-art training academy
Responsibilities:
- Team Management: Have responsibility for a team of Refrigeration Engineers to ensure that planned and reactive maintenance tasks are completed on-time and to budget.
- Call-out Rota: Be responsible for the call-out rota and ensure adequate and safe cover at all times.
- Supervision: Supervise the team, being their daily point of contact, provide management support, guidance, training, and development to colleagues to achieve a consistent and high level of customer service.
- Technical Support: Provide technical support and training to your team of Refrigeration Engineers.
- HR Processes: Assist Area Support Manager with relevant HR processes including completion of return to work forms, handling and reporting disciplinary incidents, holding performance review meetings, managing performance on a day-to-day basis for under-performing colleagues, scheduling holiday and absence cover, investigating, recording, and escalating any accidents or near misses as directed by the Health & Safety Policy.
- Technical Assistance: Provide technical support as required, e.g., advice regarding major operational issues, and provide assistance for major incidents.
- Budget Management: Assist Area Support Manager with effective budgetary management of parts and material usage, reporting overspend and variances to budget.
- Client Meetings: Attend client and manager meetings on behalf of the business within your region.
- Health & Safety: Work with Area Support Manager to deal with and make safe all Health & Safety related issues in your own area and that of engineers, report and escalate as necessary, including any matters relating to PPE.
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Requirements:
- Qualifications:
- Full UK driving license is essential
- City & Guilds qualified in Refrigeration (or equivalent), including F-Gas 18th Edition (desirable but not essential)
- Experience:
- Minimum 5 years post-qualification experience, working on a mobile basis in the chosen field
- Demonstrable management/supervisory experience (desirable)
- Must have experience in an FM environment and have Refrigeration Engineering experience within Supermarkets.
- Skills:
- Excellent communication skills, ability to influence, and use diplomacy with clients and colleagues
- Ability to supervise engineers in a pressurized environment dealing with store teams and members of the public
- Capable of prioritizing a complex and demanding workload
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Other Factors:
As our clients predominantly operate on a 24/7 basis, there is a requirement to be flexible with your working hours to protect customer service levels and provide continuity of service, including weekend working and on-call cover. (1 in 4 Saturdays, 1 in 4 weeks on call - included within the salary for this vacancy.
You’ll enjoy working autonomously in a pressurized environment and be able to prioritize a complex and demanding workload. You’ll have excellent written and verbal communications skills, enabling you to communicate all operational issues within your region. You’ll be customer service driven and enjoy working within a people-focused environment.
Training and Development:
At Arcus, we are passionate about individual development which is why we are proud to offer industry-leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage, we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry-leading self-delivery capability.
Apply Today:
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If you have the experience and drive to succeed in this role, we’d love to hear from you, so click Apply to submit your application today!
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