Regional Account Manager

Love Joes | We’re Hiring Regional Account Manager Location Walsall, West Midlands Hours Full-time, 40 hours per week Salary £35,644 per annum A bit about us Love Joes is a family-run food business based in Walsall, West Midlands. We make and supply chicken products to foodservice customers across the UK — over 3,000 tonnes a year and growing. We’re about 190 people strong, and we’re proud of the fact that over a quarter of our team have been with us for 10 years or more. That doesn’t happen by accident. It happens because people feel part of something here — not just a number on a rota. We’ve got brothers and sisters working here. Parents and children. Friends who started on the same week and are still here a decade later. That’s the kind of place this is. What we stand for Everything we do comes back to four values. They’re not posters on a wall — they’re how we recognise people, how we make decisions, and how we hold ourselves accountable. Do What You Love — Bring energy and pride to your work. If you care about what you do, it shows. Exceptional Service — Go the extra step. Whether it’s for a customer or a colleague, do it properly. Continuous Improvement — Never stop learning. If something can be better, make it better. Look After Each Other — We’re a team. We look out for each other, on the floor and off it. The role This role is responsible for implementing sales and marketing strategies to regional-based customers, while achieving sales targets and driving growth across the territory. The Business Development Manager sits within a clear EOS accountability structure, reporting to the Sales Manager, who reports to the Head of Sales and Marketing, and ultimately to the Managing Director. You’ll be out in the field regularly, building strong customer relationships, identifying opportunities, and supporting wider account development activity across the region. What you’ll be doing • Managing regional customer relationships and owning day-to-day interactions within your territory • Achieving regional sales targets including revenue and activity goals • Carrying out regular field visits and customer reviews • Supporting National Account Managers on larger or national accounts within your region • Identifying and reporting local market opportunities and growth potential • Providing feedback on market intelligence, competitor activity and customer needs • Representing Love Joes professionally with all customers and stakeholders What we’re looking for We’re not expecting perfection — we’re looking for the right person. If you’ve got most of the below, we want to hear from you. You’ll need • Substantial experience in the sales industry • Experience in upselling products and customer service • Strong understanding of product and customer needs • Understanding of sales metrics and performance measures • Highly developed presentation, negotiation and interpersonal skills • Ability to build and maintain strong customer relationships • Ability to convert leads into customers • Good attention to detail • Basic IT skills It’d be a bonus if you’ve got • Experience in foodservice or FMCG sales • Understanding of industry trends and regional market dynamics • Experience working with national accounts or field sales teams What you’ll get We believe in looking after the people who look after the business. Here’s what comes with the role: • 28 days holiday including bank holidays • Staff discount at the Love Joes Factory Shop • Access to Reward Gateway — discounts, wellbeing tools, and more • Employee of the Month recognition programme • Free on-site parking • Company events such our Summer BBQ and Big Night Out • A team that actually looks out for each other — ask anyone who works here • Car Allowance Your privacy By applying for this role, your personal data will be processed in accordance with our Candidate Privacy Notice, available at lovejoes.co.uk/candidate-privacy-notice. We retain unsuccessful application data for six months, after which it is securely deleted. Our Data Protection Officer is Giannakis Koumi. Equal opportunities Love Joes is an equal opportunities employer. We welcome applications from all backgrounds regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic. We are committed to building a diverse workforce that reflects the communities we serve. As part of our commitment to equality, we ask all applicants to complete a short, voluntary, and anonymous equal opportunities monitoring form. This information is collected separately from your application, is never seen by hiring managers, and plays no part in our selection decisions. It is used only to help us monitor and improve the diversity of our recruitment process. Love Joes • Do What You Love • lovejoes.co.uk Supplemental Pay Car Allowance Benefits Company Equipment Employees receive their birthday as a paid day off Employee Assistance Program Cycle to work scheme Love Joes discounts Employee Discounts (Reward Gateway)