Regional Account Manager - North / North East / Midlands

The overall responsibility of the role is focused on identifying, developing and managing relationships with mortgage intermediaries in order to originate new lending opportunities in line with the business strategy and growth plans for our residential and buy to let mortgage product range.

Key Accountabilities

Responsibility for creating, retaining and growing new customer relationships within the residential and buy to let mortgage markets focusing on mortgage intermediaries Developing focus on key accounts to include large DA/AR firms. Work closely with internal sales team to identify new business opportunities Liaising with our residential and buy to let underwriting teams to provide a high standard of service to our broker partners. Form strong relationships with key stakeholders and third parties where required Hold regular face to face meetings with broker partners in line with personal objectives and willingness to work outside of designated region Attend head office meetings where required Gain an in-depth understanding of our broker portal and Fusion system to be able to resolve queries relating to our residential mortgage broker portal Developing excellent working relationships with our broker partners and internal working relations with our broker support, underwriting and sales team to deliver enquiries & completions in line with key business objectives & strategic goals Develop a deep understanding of our residential and buy to let mortgage products and criteria alongside a working knowledge of other West One lending products Developing a deep understanding of our packaging requirements set out in our lending policy to improve quality of loan packs and expedite completion by reducing the outstanding needs requested by our underwriters.