ICAEW
Regional Engagement Executive - London and South East
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At The Institute of Chartered Accountants in England and Wales (ICAEW)
At The Institute of Chartered Accountants in England and Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.
We're looking for a Regional Engagement Executive
We're looking for a Regional Engagement Executive to join our Membership team, supporting members across Oxfordshire, Southampton, Portsmouth and into London. If you're based in the Reading or Basingstoke area, this role is ideally located for you.
The role offers a salary of £32,500–£34,000 and is home-based, with regular travel across the region to attend member meetings, networking events and deliver regional activities. You'll enjoy a high degree of autonomy while working closely with a collaborative and supportive national team.
What you will be doing
- Plan, organise and deliver a varied programme of regional events, member engagement activities and networking opportunities that provide an exceptional member experience.
- Build strong relationships with ICAEW members, firms, volunteers and key stakeholders, acting as the face of ICAEW across your region.
- Increase member engagement by proactively reaching out to existing and disengaged members, gathering feedback and understanding their challenges and priorities.
- Collaborate with colleagues across ICAEW, including Marketing and Membership teams, to promote events, share insights and deliver regional objectives.
- Monitor engagement activity, manage event budgets and report against agreed KPIs, continually identifying opportunities to improve the member experience.
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What you will need
- Proven experience in relationship management, stakeholder engagement, membership, community engagement or a similar customer-facing role.
- Experience planning and delivering successful events, including venue sourcing, logistics, budgeting and on-the-day delivery.
- Experience building trusted relationships with a wide range of stakeholders, including senior professionals.
- Experience working independently in a remote or field-based role is desirable.
- Experience within a membership organisation, professional body or professional services environment is advantageous but not essential.
Skills & Competencies
- A confident communicator who can comfortably present to groups, chair meetings and represent ICAEW with credibility.
- Excellent relationship-building and networking skills, with the emotional intelligence to understand members' needs and build long-term engagement.
- Highly organised, with the ability to manage multiple projects and priorities while working autonomously.
- A proactive and self-motivated approach, using initiative to identify opportunities and solve problems.
- Strong written and verbal communication skills, with the confidence to engage with stakeholders at all levels.
- Good digital skills, including Microsoft Office, virtual event platforms and social media or digital communication channels.
- Willingness to travel regularly across the East Midlands region, with occasional evening events and overnight stays when required.
What you can expect from us
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We believe doing your best work starts with feeling supported both professionally and personally. That's why we offer a range of benefits designed to give you flexibility, security and peace of mind:
- A strong pension contribution from us of up to 9%
- Private medical cover with AXA (where eligible), alongside a healthcare cash plan
- Life assurance at 4x your salary
- 24-27 days' holiday, plus Christmas closure and the option to buy or sell extra days
- Flexible and hybrid working to help you find the right balance
- Everyday savings through gym discounts, travel loans and retail perks
- Enhanced family leave, including up to 6 months on full pay
- Ongoing wellbeing support, including access to CABA
- A paid day each year to volunteer for a cause that matters to you
It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below.
Additional Information
- Benefits
- Who We Are
- Diversity & Inclusion
- Governance
We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.
Privacy Statement
The ICAEW privacy statement outlines how the Institute collects, uses, shares, and retains personal data. It includes information on what personal data is collected, how it is used, and how it is shared. The statement also details the special categories of personal data that require additional care and protection. ICAEW is committed to ensuring that everyone has access to its facilities and that freedom of movement is achieved for staff, members, and visitors. The statement is available on the ICAEW website and can be contacted for any questions or concerns.
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