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Role overview: Regional Manager
Field Based covering the South Coast
Permanent Full Time Grade G
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.
As a Regional Manager you will have accountability for the delivery of the commercial, customer and the people performance across a region of circa 20 stores and approx. 1,000 colleagues. You’ll inspire and motivate the team to deliver our customer proposition by creating the best possible customer experience with the aim of creating customers for life.
Role overview:
As part of this role, you'll be responsible for:
- Consistently lead the deployment of in-store customer journeys to drive new standards of customer experience across the region
- Proactively work across functions to ensure the Store Sell & Serve strategy is at the heart of the customer journey development. Embed and proactively champion all omnichannel propositions to optimise customer choices
- Translating business goals into clear plans so that everybody knows where we’re going and how we’ll get there, and who’s accountable for what and deliver what we have committed
- Implement and leverage current and future selling strategies, processes, and tools to maximise the performance across the region/store
- Coaching and developing colleagues to create a high performing, diverse talent pipeline, ensuring potential is maximised and succession is identified. Facilitate talent mobility to provide critical experiences that strengthen internal career progression and opportunity
- Being a key influence and a powerful voice in shaping the “future Currys” strategy via meaningful contribution to transformational projects both within stores and the broader business
- Creating a culture of continuous improvement, listening openly to challenges and ideas and takes ownership for sorting things out if mistakes happen so that we can grow our business for the future
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You will need:
- To be an engaging and inspiring leader with the ability to excite individuals and teams to deliver business vision and achieve performance metrics
- Proven track record of managing large scale, multi-site regional business with large numbers of stakeholders and an undisputed track record of success
- Strong commercial acumen, able to utilise data to inform and underpin decision making and drive results
- Talent development, growing capability within teams and enabling career progression
- Collaboration and influence across your area and the wider business
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Why join us:
Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we'll do our best to help.
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