Travis Perkins plc
Regional Manager - South West
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Regional Manager - South West
Regional Manager — South West (Full-Time)
Toolstation is one of the UK’s fastest-growing retailers, with a track record of impressive sales and ambitious plans for future transformation. We’re evolving from a connectivity-driven model to a true omni-channel retailer and need a highly commercial, multi-site retail leader to help us scale effectively.
This exciting opportunity is for a Regional Manager responsible for a range of 30 stores across the South West region, with the requirement to live within the patch.
About the Role
You’ll play a critical role in driving growth, optimising performance, and fostering a customer-obsessed culture. As a proven leader, you’ll combine commercial acumen with operational excellence, a focus on team development, and a dedication to long-term success.
This isn’t just about short-term goals—it’s about shaping the future of your region by building succession plans, encouraging all-rounded talent development, and laying the foundations for sustained growth.
Day-to-Day Responsibilities
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Commercial Leadership
- Drive customer retention and sales growth through inspiring high performance and implementing targeted sales initiatives.
- Ensure relentless focus on profitability, cost control, and commercial opportunity.
- Define and shape a strong Trade/CRM proposition to maximise trade customer penetration.
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Operational Excellence
- Lead by example in adhering to store procedures, ensuring compliance, accuracy in reporting, and competitive standards.
- Oversee top-tier stores, health & safety, security, cash handling, stock integrity, and overall shop/floor presentation.
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Collaboration & Learning
- Share best practices across the business, including Recruitment, Supply Chain, and store performance.
- Contribute to wider decisions affecting seamless operations.
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Talent Development & Engagement
- Foster a culture of continuous improvement by coaching and developing staff.
- Identify and address training needs, create tailored Personal Development Plans (PDPs), and ensure employee retention.
- Build success for future leaders through succession planning.
- Champion diversity and inclusion, embodying Toolstation’s core values and encouraging inclusivity.
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Leadership & Motivation
- Inspire, motivate, and drive high performance across your team through strong leadership.
- Set clear direction and maintain a dynamic, growth-focused culture.
What You’ll Bring
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Proven Multi-Site Retail Leadership (Minimum 3 Years)
- Experience in managing profits and losses, stock, recruitment, and employment law in a retail environment.
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Strong Sales & Performance Track Record
- Proven ability to drive commercial success and exceed targets.
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Customer-Centric Mindset
- A commitment to customer satisfaction, measurable through high NPS (Net Promoter Score).
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Exceptional Communication Skills
- Ability to connect effectively at all levels—from store employees to executive leaders.
- Builds trust by actively listening and fostering productive relationships.
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Adaptability & Resilience
- Thrives under pressure and adapts quickly to changing demands.
- Demonstrated problem-solving skills and a positive response to growth-related challenges.
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- Bring Your Whole Self
- Propel Toolstation’s culture by embodying authenticity, passion, and energy.
Joining Toolstation – What You’ll Get
At Toolstation, we foster a workplace culture that values you as a person—encouraging your personality, potential, and career growth every day. In a dynamic, agile environment like ours, your opportunities are endless.
You’re joining an organisation that grows with you
- Secure career potential in a transformative retail sector.
- Unprecedented support and development opportunities (training, coaching, and more).
- Standout benefits that outperform industry standards.
The Toolstation Story
- British-built, backed by industry leader Travis Perkins, we’re a nimble, forward-thinking tool and accessories retailer.
- Nearly 600 branches nationwide, constantly expanding (many openings planned for this year).
- Built on trust—we’re not just selling tools; we’re solving customers’ challenges.
Ready to Excel?
Crack a smile—this could be your next great challenge!
- Explore openings: www.toolstationjobs.com
- Apply now directly or get in touch with Recruitment Manager Adele.Swift@toolstation.com for patch geography details.
We’re committed to being the best-GPs, supporting an inclusive and diverse company where people thrive.
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