SSAFA the Armed Forces charity
Regional Mentoring Manager - North Region
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Mentor Manager – North Region Role
About The Role
This is an excellent opportunity to join a small, dedicated team delivering a specialist service to service leavers and their families.
We are seeking a passionate Mentor Manager to join our mentoring service, supporting SSAFA beneficiaries and volunteer mentors.
Key Responsibilities:
- Act as the operational point of contact for your assigned region, managing and recording volunteer mentor work.
- Conduct specialist needs assessments for potential beneficiaries.
- Monitor, support, and review mentoring relationships through regular engagement with volunteers.
- Brief, present to, and coordinate stakeholders across your area of responsibility.
- Travel extensively throughout the North Region of England, with weekly visits to Catterick.
Note: See the Area of Responsibility map for further details.
This role is home-based but requires significant travel.
About The Team
You will join a small, well-established, and dedicated team covering the entire UK. Expect:
- Regular team meetings
- Structured support, training, and mentoring
- A remote but closely connected approach, driven by collaboration and shared purpose.
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About You
We’re seeking a determined, highly motivated candidate who thrives on challenge and can:
- Build strong relationships across the region while working remotely.
- Communicate effectively with diverse stakeholders.
- Work independently with initiative while collaborating within a team.
Ideal Candidate Background:
- Experience managing large geographic areas.
- Excellent communication and IT skills, including MS Office 365 and databases.
- Passion for philanthropy with enthusiasm for volunteer management.
- Understanding of the Armed Forces/ex-Forces community (bonus but not mandatory).
About SSAFA
SSAFA – the Armed Forces charity – supports 54,000+ beneficiaries annually, including:
- Veterans
- Serving personnel (regulars & reserves)
- Their families
We believe "behind every uniform is a person" and commit to supporting them anytime, any way needed.
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Core Values:
- Dedication to inclusion and culturally diverse teams.
- Equal opportunity employer, embracing talents from all backgrounds.
- Safeguarding via Disclosure & Barring Service checks.
Diversity & Inclusion at SSAFA
We actively encourage applications from:
- Mens, women, and non-binary individuals.
- Diverse racial, religious, age, and sexual orientation groups.
- Parents, veterans, and people with disabilities.
We thrive on difference—think differently, work differently.
Further Information
- Download the full job description and Area of Responsibility map.
- Explore SSAFA benefits.
- Need adjustments for the application? Contact recruitment@ssafa.org.uk.
Contact:
Clare Bain – 07384 458 983
— No agencies—only direct applications.
Key Dates:
- Closing date: Midnight, 12 July 2026 (early closure possible).
- Interviews: 20 and 21 July 2026.
How to Apply
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