AB InBev
Regional Operations Manager - East Midlands
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Regional Operations Manager - East Midlands
Regional Ops Manager
Mid-Senior Level #Ownership
About Budweiser Brewing Group & The Role
Brewing the world’s most loved beers and building brands consumers love, AB InBev thrives on ownership, ambition, and action. Our portfolio includes iconic brands such as:
- Stella Artois
- Budweiser
- Corona
- Camden Hells
- Beck’s
- Leffe
We empower employees to dream big, lead change, and create a lasting legacy. We value relentless problem-solvers who embrace accountability, challenges, and resilience to turn goals into results.
The Role: As Regional Ops Manager, you will lead a regional team of technicians to deliver viable, cost-effective service levels for installing and maintaining dispense systems in the on-trade sector. You’ll oversee team performance, training, and resource planning to meet expectations while building customer service excellence and supporting sales/marketing initiatives, including product launches.
Key Responsibilities
-
Team Leadership & Development
- Lead and manage a high-performing technical team (recruitment, engagement, performance, and development)
- Ensure training aligns with technical standards
-
Technical & Customer Operations
- Oversee draught beer delivery, installations, and service calls across 15+ key customers
- Build/maintain strong relationships with customers, partners, and internal teams (Sales, Operations, Marketing)
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Logistics & Compliance
- Manage step 1 budgets, stock, asset control, and service provider spend
- Monitor KPIs, productivity, and SLAs to drive satisfaction and implement improvements
- Ensure compliance with legal, health & safety, and regulatory standards, including Gas Pressure Systems records
-
Strategic & Customer-Driven Initiatives
- Plan/lead daily operations, events, temporary/mobile bars, and out-of-hours work
- Support sales/marketing campaigns and new product launches
- Represent the business in key industry forums (e.g., Brand Dispense Association Admin Committee)
-
HR & Wellbeing Support
- Handle employee complaints, performance reviews, and wellbeing (including apprenticeship programs)
- Conduct monthly & senior management reporting
- Lead rotas, expenses, and access management
About You
Required:
- Degree-level education (desirable)
- 1+ years’ experience in:
- Customer technical/service environments
- People leadership roles
- Sales/supplier contract management
- Strong numeracy/verbal reasoning skills
- Microsoft Office proficiency
- Ability to forge internal & external relationships
- Effective cross-functional leadership
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Desirable:
- Proven track record in people development
- Beer industry technical expertise
Why Join Us?
- 25 holidays/year + bank holidays & flexible holiday policies
- Contributory pension (up to 8%)
- Private medical insurance, dental, gym discounts, Employee Assistance Programme
- 26 weeks paid parental leave
- Beer allowance to enjoy our brands
- 2 volunteer days/year for community support
- Life assurance & charitable contributions
Culture & Growth
We recruit for mindset, ambition, and cultural fit:
- Unique open communication culture
- Part of AB InBev, global leaders in beer brewing (155K+ colleagues across 135 nationalities)
- 28 breweries across Europe
Employees grow at their pace with opportunities to:
- Develop new skills
- Deepen impact
- Create a lasting legacy
Culture is at the heart of everything we do: #LI-BudweiserUK&I
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