Budweiser Brewing Group (AB InBev)
Regional Operations Manager - East Midlands
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Regional Operations Manager - East Midlands
Regional Ops Manager
Seniority Level: Mid-Senior Level
Purpose
Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. Our portfolio of iconic brands includes global classics like Stella Artois, Budweiser, and Corona, and well-known favorites such as Camden Hells, Beck’s, and Leffe. We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work.
That’s Who We Are: Come and OWN IT.
The Regional Ops Manager will lead a regional team of technicians to deliver operationally viable and cost-effective service levels for the installation and maintenance of dispense systems in the on-trade. You will:
- Oversee team performance, training, and resource planning across a set region
- Ensure service levels meet company and customer expectations
- Build and maintain a strong customer service culture
- Support sales and marketing initiatives, including new product launches and technical standards
The Role
- Lead and manage a high-performing technical team, including:
- Recruitment
- Engagement
- Development
- Performance management
- Oversee:
- Draught beer delivery
- Installations
- Service calls across ~15 key customers
- Build and maintain:
- Strong relationships with customers
- Service partners
- Internal teams (Sales, Operations, Marketing)
- Manage:
- Budgets
- Stock
- Asset control
- Service provider spend
- Monitor and drive improvements for:
- KPIs
- Productivity
- SLAs (Service Level Agreements)
- Plan and lead:
- Daily operations
- Events
- Temporary/mobile bars
- Out-of-hours work
- Ensure compliance with:
- Legal requirements
- Health & safety
- Regulatory standards (including Gas Pressure Systems records)
- Conduct:
- Performance reviews
- Monthly reporting
- Senior management meetings
- Handle:
- HR matters
- Complaints
- Employee wellbeing
- Contribute to apprenticeship programs
- Deliver sales and marketing initiatives to achieve budgeted sales and market share
- Represent the business on:
- Key industry bodies
- Brand Dispense Association Admin Committee
- Manage general administrative duties (rotas, expenses, accesses)
- Participate in “Days in Trade” activities
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Who We’re Looking For
- Educated to degree standard (desirable)
- Minimum 1 year’s experience in:
- A customer technical/service environment
- A people leadership role
- A sales/supplier contract management role
- High numeracy and verbal reasoning skills
- Well-developed IT skills across all areas of the Microsoft Office Suite
- Track record of and ability to forge strong relationships:
- Internally and externally
- Effective performer in cross-functional, multi-disciplined teams
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Desirable:
- Technical expertise
- Keen interest in personal development
What’s In It For You
- 25 holidays per year + bank holidays & holiday trading options
- Pension (up to 8% employer contribution)
- Income protection
- Comprehensive health & wellbeing benefits:
- Fully funded private medical insurance
- Dental insurance
- Gym discounts
- Employee Assistance Programme
- 26 weeks paid parental leave for eligible primary caregivers
- A beer allowance to enjoy our brands
- 2 volunteer days a year to support your local community
- Life assurance
- Charitable giving
BUILD YOUR CAREER WITH US
We recruit for mindset, ambition, and cultural fit.
UNIQUE CULTURE
We are proud to be part of something bigger than ourselves and are passionate about building upon our company’s long legacy. We believe in:
- Collaboration
- Candor
- Dynamic culture with open communication
BRANDS EVERYONE LOVES
We are part of the collective, global history of beer. We make:
- More than 500 iconic brands
- Both international classics and local favorites
GROWTH OPPORTUNITIES
Our people grow at the pace of their talent. We empower our team to:
- Learn
- Expand perspectives
- Unlock career growth
In an environment where commitment to excellence pays off, our people can:
- Deepen their impact
- Create a long-lasting legacy
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