Care Concern Group
Regional Operations Manager Specialist Division
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Regional Operations Manager – Specialist Division
Location: Home-based with regional travel
Salary: £70,000 per annum + up to 40% bonus + car allowance + Private Medical Insurance
About The Role
We are seeking an experienced and driven Regional Operations Manager to join our rapidly expanding Specialist Division. This is a newly created, high-impact leadership role offering the opportunity to shape performance, quality, and growth across a diverse portfolio of complex care services.
Reporting to the Director of Operations, you will provide strong, visible leadership to a group of Registered Managers, ensuring services consistently deliver exceptional care, maintain regulatory excellence, and achieve strong commercial performance. This is a hands-on role, suited to a leader who thrives on challenge, enjoys being close to services, and can balance quality with financial accountability.
Salary & Benefits
- £70,000+ base salary (flexible for the right candidate)
- Bonus scheme up to 40% of salary
- Car allowance
- Private healthcare
- Pension
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This is a full-time, home-based role with significant regional travel (typically four days per week) and participation in an on-call rota. The nature of the role requires flexibility, visibility across services, and a willingness to be present where you are most needed.
The Opportunity
You will oversee a regional portfolio of specialist services, supporting a wide range of complex needs including mental health, neuro and brain injury, dementia, and physical health.
This role combines strategic oversight with operational delivery. You’ll be responsible for driving consistency, improving performance, and embedding a culture of accountability and continuous improvement across your region.
What You’ll Be Doing
As Regional Operations Manager, you will lead from the front; developing and supporting your Registered Managers to deliver the highest standards of care while achieving strong operational and financial outcomes.
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- Ensure services are always inspection-ready, confidently leading them through regulatory processes while maintaining robust governance, safeguarding, and compliance standards.
- Take ownership of key commercial drivers, including occupancy growth, cost control, and workforce efficiency, ensuring each service operates at optimal performance.
- Provide hands-on support where needed; stepping into underperforming services, leading turnaround plans, and stabilising performance.
- Maintain oversight of clinical delivery, including care planning, medication management, and the effective use of systems such as RADAR and Nourish.
- Build strong relationships with families, commissioners, and internal support teams to ensure a joined-up, high-quality approach across all services.
What We’re Looking For
(Note: No additional information provided on what we are looking for)
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