City Plumbing
Regional Showroom Sales Manager
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Our Purpose:
We believe in making homes, businesses, and lives better. As our Regional Showroom Sales Manager (RSSM), you will be the driving force behind this mission, guiding and developing our Bathroom Showroom teams across a defined region to ensure we remain the partner of choice for the trade industry. You will be working across the North Midlands, with Leicester being the central point of this defined region.
The Role:
- Lead, mentor, and inspire our Showroom Managers to deliver exceptional customer service and sustainable sales growth.
- Monitor area performance to ensure every showroom in your network is a profitable, seamless extension of the City Plumbing brand.
- Implement initiatives that drive consistent sales results across all locations, focusing on high standards that will directly impact area performance.
- Identify and scale successes within your territory through proactive influencing and mentorship.
- Empower your Showrooms to reach new sales heights and maintain a competitive edge when it comes to sales.
- Align business initiatives with our broader sales objectives, ensuring area performance and regional sales targets are consistently met and exceeded.
Key Responsibilities:
- Drive performance by taking accountability for showrooms meeting, exceeding sales targets, profit/AOP objectives, and trading margins.
- Ensure strategic growth by coaching Showroom Managers to proactively secure new business while nurturing loyal, recurring trade partnerships.
- Demonstrate team leadership by supporting the recruitment, onboarding, and expert product training to empower your teams to lead with knowledge.
- Influence standard excellence by conducting regular site visits to audit showroom standards, ensuring industry-leading visual presentation and customer journeys.
- Foster strong partnerships between Showroom and Branch Managers to drive total branch profitability.
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You:
- Example of our behaviours: Make it safe for Everyone, Be the customer's choice, Create the future, Grow stronger together.
- Commercially-minded leader who can interpret financial data and turn it into high-performance results.
Skills and Competencies:
- Leadership Experience: Proven track record in management or leadership roles.
- Coaching Skills: Ability to inspire and influence teams to unlock their untapped potential.
- Industry Knowledge: Understanding of the Bathrooms industry or similar trade sectors (e.g., kitchens, joinery).
- Commercial Acumen: Ability to examine and interpret complex financial and statistical information.
- Mobility: A clean UK Driving Licence for travel across your region
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Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- 30% Discretionary Bonus
- Company car/or allowance
- Discounts, savings and cash back at numerous retailers
- Enhanced pension
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
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