How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Regional Support Lead (CMMS, Methods & Reliability Engineering Lead) – Remote
Location: EMEA Employment Type: Contract Talent Stream: CBRE Global Workplace Solutions
About the Role
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are searching for a Regional Support Lead to work remotely on one of our busy contracts within the CDG Operations leadership team.
This is a strategic technical specialist position responsible for driving maintenance excellence across the EMEA estate. The CMMS, Methods & Reliability Engineering Lead will:
- Own the end-to-end integrity of the Computerized Maintenance Management System (CMMS)
- Standardize maintenance methods and job plans
- Establish a robust governance and KPI reporting framework
- Embed reliability-centered thinking across hard service trades
The role involves close collaboration with the Operations Director and trade team leads, acting as the key interface between operational delivery and data-driven performance management. This is a high-impact, highly visible position requiring technical expertise, leadership ability, and influence across a diverse, multilingual team.
Key Responsibilities
CMMS Administration & Governance
- Analyse CMMS failure history to establish MTBF (Mean Time Between Failures) and MTTR (Mean Time To Repair) trends, driving improvements
- Champion the transition from reactive to predictive and condition-based maintenance, introducing monitoring technologies through vendor partnerships
- Develop an asset lifecycle plan aligned with the contract lifecycle, supporting investment prioritisation and capital expenditure planning
- Produce reliability reports and failure trend analyses for senior leadership and client presentations
- Own CMMS (Si7, Maximo or equivalent) configuration, data integrity, and governance:
- Define and maintain a robust Work Order (WO) lifecycle framework (creation → assignment → execution → close-out)
- Establish coding standards, asset hierarchies, failure codes, and priority classifications
- Lead the Zero Overdue (Zero OD) initiative by driving backlog reduction through data visibility, escalation, and processes
- Liaise with trade leads and vendors to ensure WO accuracy, compliance, and timely maintenance tracking
- Develop CMMS training materials and onboard new team members
- Manage interfaces between CMMS data and client reporting to ensure real-time accuracy
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
MethodEngineering & Standardization
- Develop, maintain, and refine astandardised Preventive Maintenance (PM) task list library and job plans for:
- Electrical | HVAC | Plumbing | Fire & Life Safety | Elevators | Fluids | Automatic Doors
- Define maintenance method statements and Safe Operating Procedures (SOPs) aligned with regulatory, OEM, and contractual obligations
- Optimise PM frequencies and task scopes based on asset criticality, failure history, and compliance requirements
- Ensure job plans include resource requirements, spare parts, PTW linkages, and time estimates
- Collaborate with the Technical Director to review and approve new maintenance procedures before CMMS integration
Governance & Performance Reporting
- Design and maintain a KPI framework for operational performance, including:
- Planned vs. reactive maintenance ratio
- SLA compliance
- Backlog ageing
- WO completion rates
- First-time fix rates
- Generate weekly, monthly, and quarterly performance reports for internal leadership and the FedEx client
- Manage real-time visual dashboards (Vantage) to surface performance metrics
- Own escalation processes for technical backlog and due-date extensions, ensuring transparent client communication
- Track regulatory compliance documentation (fire safety, HVAC, electrical, elevators, pressure vessels) within Si7
- Support the Operations Director in preparing QBR content, including trend analysis and corrective actions
- Build a continuous improvement governance cycle, identifying systemic failures, root causes, and tracking action implementation
Essential Requirements
- Minimum 5 years’ experience in facilities management, maintenance engineering, or reliability engineering
- Proven expertise in CMMS administration and governance, especially with Si7, Maximo, or equivalent enterprise platforms
- Strong knowledge of hard services maintenance across at least three of the following:
- Electrical | HVAC | Plumbing | Fire & Life Safety | Elevators
- Experience developing and standardising:
- PM job plans
- Task lists
- Maintenance SOPs
- Skills in performance reporting, KPI framework design, and dashboard development (Vantage, Excel, or equivalent)
- Expertise in reliability engineering methodologies:
- Failure Modes & Effects Analysis (FMEA)
- Reliability-Centered Maintenance (RCM)
- Root Cause Analysis (RCA)
- Criticality assessment
- Strong analytical capabilities to extract insights from datasets and translate into strategic action
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why CBRE
Joining CBRE means becoming part of the world’s largest commercial real estate services and investment firm, helping businesses and people thrive. Our collaborative culture — built on values such as respect, integrity, service, and excellence — encourages innovation and growth. At CBRE, you can pursue your career path, realise your potential, and make an impact.
About CBRE Global Workplace Solutions
CBRE’s Global Workplace Solutions (GWS) provides end-to-end services to occupier clients throughout a building’s lifecycle, including:
- Expert facilities management
- Project & real estate services
- Energy & sustainability optimisation
With 2019 revenues of $23.9 billion and over 100,000 employees globally, CBRE continues to rank #128 on the Fortune 500. We are recognised for industry leadership and align our expertise with clients’ dynamic operational needs.
Application Process
Your application will be reviewed by CBRE’s Talent Resourcing Team. If shortlisted, you will be contacted for further consideration.
Please note: CBRE cannot sponsor this position due to contractual financial constraints. No agencies are permitted to apply.
Thank you for your interest.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location