d.light India
Regional Trainer (South-South) Nigeria
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Position Description
The Regional Trainer will be responsible for designing, delivering, and evaluating training programs to enhance the skills and knowledge of employees within a specific geographical region. The ideal candidate should have a passion for learning and development, excellent presentation skills, and the ability to adapt training strategies to meet the diverse needs of a regional workforce.
Role Responsibilities
Training Program Development:
Collaborate with the rest of the training team and regional management to identify training needs and goals. Design and develop training programs that align with organizational objectives and regional requirements.
Facilitation And Delivery
Conduct engaging and effective training sessions for employees at various levels. Utilize a variety of training methods and technologies to accommodate different learning styles.
Onboarding, Orientation & Training Of Agents
Facilitate onboarding & training sessions for new hires, agents (Solar energy promoters, technicians & Collection Officers), and partners ensuring a smooth transition into the company culture and processes. Provide orientation training on company policies, procedures, and values for the agents work with the regional teams to grow the number of agents & experience centers in a region.
Skill Enhancement Workshops
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Organize workshops to enhance specific skills required for job roles within the region. Tailor training content to address regional challenges and industry trends.
Performance Evaluation
Assess the effectiveness of training programs through participant feedback, evaluations, and performance metrics. Implement improvements based on feedback and changing business needs.
Collaboration With Stakeholders
Work closely with regional managers to understand specific training requirements and align programs with business objectives. Build strong relationships with department heads to ensure training initiatives support departmental goals.
Training Documentation
Create and maintain training materials, manuals, and documentation. Keep training materials up to date with the latest industry standards and company policies.
Regional Compliance
Stay informed about regional regulations and compliance requirements relevant to training and development. Ensure training programs adhere to legal and regulatory standards.
Any other duties that may be assigned from time to time
Requirements
Bachelor's degree in Education, Human Resources, Business, or a related field. Proven experience as a trainer, preferably in a regional or multi-location capacity for at least 2 years. Excellent presentation and communication skills. Strong organizational and project management abilities. Ability to travel within the assigned region as needed. Proficiency in learning management systems and training software. Certifications in training and development are a plus Learning Management Systems (LMS): Proficient in using platforms for delivering and tracking training programs. Webinar and Virtual Meeting Software: Experienced in utilizing Microsoft Teams, and Zoom for online training sessions, facilitating interactive discussions, and managing participant engagement. Microsoft Office Suite:
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MS Word: Skilled in creating and formatting training manuals, guides, and documentation.
MS Excel: Proficient in data analysis, tracking training metrics, and generating reports to evaluate program effectiveness.
MS PowerPoint: Expert in designing engaging presentations to enhance training sessions, incorporating visuals and interactive elements.
Google Suite:
Google Docs: Experienced in collaborative document creation and editing for training materials.
Google Sheets: Proficient in managing data, creating training schedules, and tracking participant progress.
Google Slides: Skilled in developing dynamic presentations for both in-person and online training environments.
Must be resident within the specified region.
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