Look Ahead Care and Support
Registered Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Registered Manager
Registered Manager
We’re looking for a kind, compassionate and resilient Registered Manager to join our Learning Disabilities Social Care Service in Newham.
Salary: £44,000.00 per annum (working 40 hours per week). (Some weekend and out-of-hours work may be required, along with covering the organisation’s on-call rota.)
Want to feel in control of your career? You’ll feel at home here
Our benefits and culture are designed to help you thrive in every way. We offer:
- Annual leave increasing up to 30 days with length of service
- Free DBS check
- Exclusive discounts and cashback via Reward Gateway®, plus an opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle-to-work scheme
- Employee Assistance Programme for 24/7 confidential support
- Online wellbeing resources
- A generous pension (we contribute up to 4%) and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to recognise and reward staff commitment
About the Role
Customer-Facing Responsibilities
- Ensure the customer is central in their support, while promoting a co-production model
- Adopt active support to reinforce the Person-Beurled Support (PBS) model through coaching and leadership, ensuring all staff are competent and confident
- Work with teams to support data-driven decision-making and reduce incidents, promoting quality of life and high levels of participation in meaningful activities
- Work to the STOMP principles
- Support assessments of complex needs referrals
- Monitor and assess the effectiveness of Behavioural Support Plans
Quality, Safeguarding, and Safety
- Serve as the CQC Registered Manager across services in the cluster
- Promote a person-centred culture and co-production
- Ensure services strive for continuous improvement
- Lead improvement action plans following quality audits and inspections, ensuring compliance and embedding improvements
- Manage safeguarding incidents effectively and escalate emerging risks
- Work promptly on HR issues and external partnerships
- Promote safe, consistent, and predictable environments (aligning with the Capable Environments framework)
- Enhance understanding of Behavioural Support Plans and its application
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Financial and Performance Accountability
- Ensure service improvements lead to sustained financial and performance delivery
- Analyse and manage service budgets within set deadlines
- Support recruitment to fill operational gaps
Employee Management
- Be a role model for the team, establishing clear roles and effective person-centred teamwork
- Motivate and inspire colleagues to deliver the best support for customers
- Coach and develop person-centred approaches in teams
- Lead supervision and appraisal processes
- Manage safeguarding, recruitment, and contract matters with funding authorities
- Oversee resources and changes to foster innovation
Stakeholder Management
- Lead collaboration with commissioners and external partners, addressing areas for improvement
- Share learnings and improvements across the organisation
- Embed changes in policy and procedural gaps
Leadership & Compliance
- Ensure services are values-led and compliant with regulatory, legal, or best-practice standards
- Maintain alignment with strategic objectives through effective communication
- Commit to ongoing professional development
- Participate in on-call duties for the organisation
- Oversee services to deliver excellent customer support
Note: This is not an exhaustive list—duties may evolve based on business needs.
About You
Essential Requirements
- Proven experience managing multiple services across a geographical area
- Ability to identify key areas for improvement, plan, and implement changes quickly
- Previous experience with management contracts and compliance
- Strong incident investigation skills for serious cases
- Proven coaching and people development abilities
- Excellent relationship-building, communication (written & verbal), and organizational skills
- Flexibility to work across different care specialisms
- Resilience, adaptability, and changemanagement skills
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Key Qualifications
- Degree-level qualification or equivalent
- Experience managing contracts, resources, and budgets to meet targets
- Experience in housing or care management contracts, ensuring performance targets are met
- Strong track record in developing external partnerships for operational success
Desirable
- Other relevant professional memberships or specialist qualifications
- Positive Behaviour Support Qualification (or willingness to complete it within 12 months)
- Experience in care transformation or hospital-to-home initiatives
About Us
Look Ahead is a leading, not-for-profit care and support provider in London and the South East, delivering over 100 services that support thousands of vulnerable people annually.
Our vision is to build better lives through social care and housing, while our mission is to co-design innovative services and enable people to thrive. With expertise spanning:
- Mental health
- Homelessness and complex needs
- Young people and care leavers
- Learning disabilities
We work by our core values: ✔ Excellence and innovation ✔ Caring and compassion ✔ Inclusivity and trust ✔ Partnership and One-Team collaboration
Look Ahead is committed to safeguarding vulnerable adults and children—all staff must uphold this responsibility.
Additional Notes
- All applicants must have legal UK work eligibility by the start of employment.
- Unsuccessful candidates with alternative role potential may receive follow-up queries for other opportunities.
We reserve the right to close this advert early if an appointment is made before the closing date.
Look Ahead is proud to be an accredited Silver Inclusive Employer and supports diversity in the workplace.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location