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Choice Support Registered Manager – Greenwich
About Choice Support
Choice Support has recently gone through a restructure, creating opportunities to shape the future. We’re now recruiting for new roles—this isn’t just a job; it’s a chance to impact how we work and make a meaningful difference to the lives of the people we support.
About the Role
We’re looking for a thoughtful, service-focused Registered Manager to join our team in Greenwich.
Key Responsibilities
As a Registered Manager, you will:
- Lead support and care teams specialised in learning disabilities and autism, ensuring every individual receives the right support to thrive and meet CQC (Care Quality Commission) standards, regulatory expectations, and Choice Support policies.
- Collaborate with Deputy Registered Managers and Team Leads to deliver outstanding care, continuously improving services to reflect the choices and needs of those supported.
- Guarantee all services meet CQC compliance, taking responsibility for preparing for inspections while driving timely improvements.
- Ensure personalised support builds independence, fosters family connections, and empowers individuals to achieve their goals—handling health, medication, and finances securely, in line with the Mental Capacity Act.
- Cultivate a supportive team culture, where everyone’s contributions are valued, under the guidance of the Deputy Registered Manager and Team Manager.
- Support the Deputy Registered Manager’s development, preparing them to step into your role through training and feedback while you’re absent.
- Oversee recruitment, inductions, and staffing to maintain safety across services, with competitive management of rotas, budgets, and financial sustainability.
- Be the central point of contact—providing clarity to both internal and external partners, managing enquiries, and chairing visits or assessments.
- Maintain accurate, person-centric records, ensuring incidents are documented, investigated, escalated when necessary, triaged, and resolved in a timely manner.
- Act as the safeguarding lead, committing to protecting everyone from harm.
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About You
Essential Criteria
- Demonstrated experience leading a CQC-registered service, with a deep understanding of its rules and relevant legislation including the Care Act and Safeguarding.
- Either hold (or be pursuing) a Level 5 Diploma in Leadership and Management for Adult Care.
- Strong leadership and communication skills, with a track record of supporting others to excel.
- Proven experience managing budgets, teams, and service performance.
Desirable Attributes
- Confident navigation of care management systems (Nourish, Zellis MyView, Sona) as well as Microsoft Office (Word, Excel, Outlook, Teams).
- Organised approach to record-keeping, documentation, and confidentiality.
- A compassionate attitude, with genuine empathy for the communities we serve.
- Flexibility, resilience, and adaptability, with robust listening and interpersonal skills.
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Location
- Primary location: Greenwich.
- You may be required to work from home or other locations within daily travelling distance, to meet organisational needs.
Working Hours
- Part-time (18.75 hours per week), with flexible scheduling to support the service’s needs—rotas included.
- Participation in the on-call rotation.
Clarification
We offer a unique opportunity to take the next career step, influence a new role, and amplify the lives of those we support. We look forward to welcoming applications from amazing individuals.
Application Process
- Interviews take place on 23 July.
- Due to low stocks of suitable candidates, we may close applications early.
- Safer recruitment is implemented, including DBS checks and reference verification.
- To discuss adjustments/accommodations during the application process, contact marie.cole@choicesupport.org.uk.
At Choice Support
We’re Disability Confident and committed to fostering inclusivity:
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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