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Registered Manager
Registered Manager – Care Services
About Company: MaChloay Care Ltd
A community-based care and support provider delivering structured, person-centred services that promote:
- Independence
- Safety
- Dignity
- Long-term wellbeing
for adults across London and beyond.
Services Offered:
- Supported living
- Community outreach
- Mental health & wellbeing
- Respite & live-in care
- Complex needs
- NHS recovery & rehabilitation
Delivery is guided by: ✔ Clear operational frameworks ✔ Robust policies ✔ Continuous quality monitoring
Teams thrive on: 🔹 Training & mentorship 🔹 Supportive leadership 🔹 Regulatory compliance & excellence 🔹 Culturally aware, responsive care
MaChloay Care Ltd upholds a mission of compassionate, structured, and sustainable care, delivering measurable outcomes for individuals and long-term value for partners.
Role Description: Registered Manager (Full-Time, On-Site)
Role Overview
The Registered Manager provides full-time, on-site leadership within Greater London, with responsibility for day-to-day management of care services across:
- Supported living
- Community support settings
Key Responsibilities:
- Service Oversight
- Ensure care plans are person-centred, outcome-focused, and compliant with regulatory standards.
- Defend quality and adherence to organisational frameworks.
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Team Management
- Oversee recruitment, induction, supervision, performance management, and staff training.
- Foster a positive, inclusive culture with a focus on safeguarding.
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Daily Operations
- Monitor quality & compliance through:
- Regular service audits
- Risk management
- Accurate documentation & reporting
- Hold accountability for regulatory/timekeeping (e.g., CQC standards).
- Monitor quality & compliance through:
-
Stakeholder Engagement
- Collaborate with:
- Individuals & families
- Commissioners & healthcare professionals
- Housing providers
- Address concerns, drive service improvement, and sustain strong external relationships.
- Collaborate with:
Requirements
Essential Qualifications & Experience
📌 Demonstrated experience managing care services for adults, including:
- Supported living
- Community support
- Equivalent regulated settings 📌 Thorough knowledge of:
- Regulatory frameworks (e.g., CQC, Safeguarding Adults)
- Safeguarding practices
Leadership & Management Skills
🔸 Staff oversight: Supervising, developing, and motivating teams. 🔸 Performance management: Identifying goals, addressing underperformance, and ensuring consistency in high standards. 🔸 Workforce planning: Ensuring adequate staffing and training alignment with service needs. 🔸 Culture building: Inspire inclusivity and collaborativeness across teams.
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Clinical & Operational Expertise
💼 Care planning competence:
- Developing person-centred support plans.
- Ensuring safe, outcome-driven practice.
- Risk management with proactive approaches.
Communication & Partnership Working
✉ Excellent relationship-building with:
- Service users & their families
- Commissioners
- Housing providers
- Healthcare professionals
Quality & Service Improvement
📊 Proimensional auditing & data use:
- Conducting regular service audits
- Reviewing incidents/events
- Implementing corrective actions
Administrative & Organisational Skills
🖥 Efficiency in:
- Multi-priority workloads
- Digital record-keeping
- Utilising case management systems
Professional Qualifications
🎓 Relevant Degree/Diploma:
- Level 5 Diploma in Leadership for Health & Social Care (or equivalent). 🆔 Registration eligibility:
- Fully compliant with local manager registration requirements.
Note: Ideal candidates will embody the company’s commitment to not only clinical excellence but also long-term impact through collaboration and sustainable solutions.
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