Carex Group
Registered Manager
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Company Description
Carex Group is a nationally recognized care provider offering a wide range of services for individuals and families across different age groups and needs. As a CQC-approved organization rated “good,” Carex Group is committed to delivering safe, high-quality care that meets rigorous regulatory standards. Services include adult care focused on independence and well-being, child care that promotes safety and development, and supported living that enables people to live independently in their own homes. The organization also provides personal care with dignity and respect, as well as specialized dementia care delivered by trained professionals. Team members join a compassionate, client-centered environment where personalized care and positive outcomes are a core focus.
Role Description
The Registered Manager is a full-time, on-site role based in the London Area, United Kingdom. The role involves overseeing day-to-day operations of care services, ensuring compliance with CQC standards, internal policies, and relevant legislation. The Registered Manager will lead, support, and develop care teams, manage rotas, and maintain safe staffing levels.
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Responsibilities
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- Monitoring quality of care
- Conducting audits
- Managing care plans and risk assessments
- Addressing safeguarding concerns
- Liaising with families, local authorities, and external partners
- Handling complaints and feedback
- Contributing to service development, budgeting, and performance reporting
Qualifications
- Strong care management and leadership skills, including team supervision, coaching, and performance monitoring.
- Experience in regulatory compliance and quality assurance, ideally with CQC frameworks and audits.
- Sound knowledge of safeguarding, risk assessment, and care planning for adults, children, and individuals with complex needs.
- Excellent communication and interpersonal skills for working with clients, families, staff, and external stakeholders.
- Proven ability to manage operations, including scheduling, resource planning, and documentation.
- Relevant health and social care qualification (e.g., Level 5 Diploma in Leadership for Health and Social Care or equivalent).
- Previous experience in a Registered Manager or similar senior role within care services (adult, child, supported living, or dementia care) is highly desirable.
- Comfort with basic IT systems for care records, reporting, and correspondence.
- Commitment to person-centered care, equality, diversity, and non-discriminatory practice.
- Ability to work flexibly, including participation in an on-call rota as required.
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