East Sussex County Council
Registrar
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Do you want to make a real impact at key moments in people’s lives?
Then join our Registration team, where you’ll deliver an essential public service, using your professionalism, accuracy and communication skills to serve communities across East Sussex.
Join East Sussex County Council’s Communities, Economy and Transport Directorate
as a Registrar, delivering vital front-line services to residents and visitors across the county.
You’ll provide a professional and efficient service while registering births and deaths, conducting ceremonies, and producing accurate legal records. This is a varied, customer-focused role requiring strong communication skills, sound judgement, attention to detail, and good ICT skills in a fast-paced, community-facing environment.
Three positions are available: full-time (37 hours).
- One full-time based in Lewes
- One full-time based in Crowborough
- One full-time based in Eastbourne
As part of a countywide service, you may be required to work at any of our other locations across East Sussex.
This is a customer-facing role. It is not suitable for home working.
As a Registrar, you will play a key role in delivering statutory services to the public, ensuring legal processes are carried out accurately and professionally.
You’ll conduct face-to-face interviews, deliver ceremonies, and take ownership of producing and maintaining precise legal records, while providing a high standard of customer service.
Working within a busy and collaborative team, you’ll liaise with a range of partners and stakeholders, managing competing priorities using strong organisational skills and attention to detail. This is a responsible and varied role offering the opportunity to develop expertise while contributing to an essential public service.
We are looking for candidates who:
- Have customer service experience and a commitment to delivering high-quality outcomes
- Can communicate clearly, confidently and appropriately with a wide range of people, including in sensitive situations
- Demonstrate attention to detail and accuracy when handling data and legal records
- Are well organised, able to manage workloads effectively, and respond positively to changing priorities
- Possess ICT skills, including experience of Microsoft Office and data input systems
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Please download the job description and person specification [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/cs/groups/public/documents/document/yta5/odq4/~edisp/ucmfa09848281.docx] for more information.
To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.
For guidance on how to write an application see our how to apply page and our statement on the use of AI.
Interviews will take place in person at one of our register offices during week commencing 17 August. If you are unavailable let us know and we may be able to schedule an alternative date to interview you.
Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.
Why join us?
- Make a tangible impact by delivering essential services at important life events
- Receive structured induction, on-the-job training, and ongoing development to build your expertise
- Take on a varied role combining legal responsibility, customer interaction, and public speaking
- Work as part of a supportive, professional and collaborative team across a countywide service
- Gain experience working with a wide range of partners including NHS services, coroners, and local authorities
- Contribute to continuous improvement, with opportunities to share ideas and influence service delivery
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We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.
Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.
For an informal discussion about this opportunity contact Mike Bendell, Life Events Manager at mike.bendell@eastsussex.gov.uk to request a MS teams call or phone call.
Choose East Sussex!
Additional Information
This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record. Please note that we require evidence of an overseas police check if you have lived or worked abroad.
Your starting salary will be pro rata if the above position is part-time or term-time only.
If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas
If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.
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