Barchester Healthcare
Regulation and Quality Intelligence Officer
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Salary £37,821.60 - Full Time (40 Hours)
Remote working with occasional travel to meetings as required.
About the Role
Barchester Healthcare is seeking a Regulation & Quality Intelligence Officer to join our Regulation and Quality Improvement team. In this role, you will play a key part in turning complex data into clear insights that drive decision-making at the highest levels. If you're an analytical thinker with a passion for improving quality and regulatory standards, this role offers the chance to make a meaningful impact across a large and diverse organisation.
Key Responsibilities
- Regulatory monitoring: Analyse weekly internal regulatory activity and support the Regulation & Quality Improvement Team with clear, actionable insights.
- Trend analysis: Track statutory notifications, safeguarding referrals and under-reporting, highlighting emerging themes and risks.
- Senior reporting: Produce high-quality reports for the Board, Executive Board and Senior Management Team using qualitative and quantitative data from multiple sources.
- Inspection oversight: Maintain oversight of all external inspections, including CQC Single Assessment Framework activity, draft report summaries and competitor intelligence.
- Data quality assurance: Ensure all information used in analysis is accurate, timely and robust.
- Sector research: Monitor developments across regulators and the wider health and social care sector.
- Risk profiling: Provide updates on changes to service risk profiles and highlight areas requiring attention.
- Cross-team collaboration: Support the wider Quality, Risk and Compliance Directorate with reporting needs and attend internal and external meetings as required.
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Skills, Experience, and Qualities
- Strong ability to interpret complex qualitative and quantitative data.
- Experience within health and social care or another regulated sector.
- Highly organised with a meticulous approach to data and reporting.
- Confident in producing clear written reports and communicating findings verbally.
- A proactive, supportive team member with a strong work ethic and a drive to improve quality.
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Rewards Package
- Access to a range of retail and leisure discounts
- Access to a range of wellbeing support and Best Doctors Service
- Opportunity to develop within a hugely supportive team
Barchester has proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
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