National Energy System Operator
Regulatory Capability Manager - NESO
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About The Role
National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.
The Regulatory Capability Manager leads NESO’s Regulatory Business Service, ensuring the organization has practical processes, guidance and support to meet obligations confidently and deliver strong regulatory outcomes for consumers. The role is hands-on and service-driven - building capability across the business, simplifying complexity into clear steps, and ensuring NESO ‘gets the basics right’.
Multiple Regulatory Capability Managers will be embedded as strategic partners within designated business Directorates or activities. This model will include a specifically designated role responsible for interfacing with Finance, providing regulatory oversight and guidance on regulatory business planning and performance.
This role can be based in Wokingham or Warwick, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
Key Accountabilities
- Acting as a visible, embedded partner to your Directorates, understanding context, anticipating needs and enabling confident, compliant regulatory delivery.
- Proactively owning and driving high‑impact regulatory issues, providing early insight, clear direction and disciplined follow‑through to prevent risks escalating.
- Be the go‑to problem solver for Directors and Senior Managers, offering rapid, high‑quality advice and hands‑on troubleshooting to unblock issues and drive successful outcomes on priority work.
- Ensuring high-quality, accurate, and complete regulatory submissions for your Directorates by maintaining active oversight of all related work — anticipating issues early, preventing surprises, and ensuring nothing ‘emerges from the woodwork’.
- Delivering ‘getting the basics right’ for your Directorates by maintaining and continuously improving robust processes and procedures that give confidence we meet minimum licence and regulatory requirements.
- Ensuring regulatory rules, guidance and frameworks are clearly communicated to, understood and applied consistently across your Directorates.
- Bringing together live evidence, experience and information to support decision‑making and prepare high‑quality insight for strategic interactions with Ofgem.
- Building and maintaining strong informal relationships within the business as well with Ofgem, DESNZ and key industry parties to strengthen insight, anticipate issues early and support confident, well‑informed regulatory delivery.
- Contributing beyond role boundaries as priorities evolve, focusing effort where it delivers the greatest value for the organisation.
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Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements.
About You
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who has:
- Degree level qualification and/or demonstrable relevant experience in law, regulation, economics, policy, engineering or related fields.
- Experience in compliance, regulatory operations or related disciplines.
- Experienced regulatory practitioner with deep understanding of regulatory requirements, licence obligations and regulatory processes.
- Practical, hands-on problem solver who turns complex requirements into clear, usable guidance.
- Curious and comfortable operating in ambiguity; able to influence without authority.
- Proactive ownership mindset—drives momentum, removes blockers, able to self-prioritise and delivers with discipline.
- Visible, confident communicator; able to simplify complexity and influence senior decision-makers.
- Analytical strength and high-quality written communication (briefings, notes, Exec papers).
- Strong relationship builder with high relational intelligence and credibility across internal and external stakeholders.
What You'll Get
- A competitive salary of £70,000 - £75,000 dependent on experience and capability
- As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
Benefits
NESO's flexible benefits programme provides you with more flexibility around your health, lifestyle and protection benefits, here's just a few available:
- Flexible Bank Holidays & Holiday Trading
- Additional Birthday Day Off
- Cycle to Work Scheme, Retail & Gym Discounts
- Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance
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About Us
At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030.
In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users.
Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thinking and public value.
The time to deliver is now. Join the energy transformation and help shape the future.
Your energy. Our future. Together
National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.
More Information
This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment process where everyone has the opportunity to show their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds. If this role sparks your interest but you're not sure you tick every box, we still want to hear from you.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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