Vale of Glamorgan Council
Relationship and Resilience Lead
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About Us
Early Help supports children, young people, and families by providing the right help at the right time. We take a strengths-based approach, focusing on what is working well while building confidence, resilience, and emotional wellbeing. By intervening early, we aim to prevent small challenges from escalating into more significant difficulties.
We pride ourselves on being approachable, compassionate, and inclusive working alongside families in a way that is supportive, respectful, and easy to access. We believe every family deserves the opportunity to thrive.
The Early Help Relationship and Resilience Service provides structured, intensive, and time-limited support to families, typically delivered over a 12-week period (with the possibility of a short extension of up to 4 weeks, subject to managerial agreement).
Our work is guided by the PAACE model and underpinned by trauma-informed practice, ensuring that support is both evidence-based and sensitive to individual experiences.
Practitioners undertake holistic, whole-family assessments, considering parental, child, environmental, and relational factors. The service works with children and young people aged 0-18 and their families who may require additional support to overcome challenges and achieve positive, sustainable change. Our goal is to empower families to build lasting resilience, strengthen relationships, and embed long-term behavioural change—reducing the need for future interventions and helping families move forward with confidence.
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- Ambitious - Forward thinking, embracing new ways of working and investing in our future.
- Open - Open to different ideas and being accountable for the decisions we take.
- Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
- Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
About The Role
Pay Details: Grade 8, SCP 26-30 (£37,280 - £40,777)
Hours of Work / Working Pattern: 37 hours Monday to Friday
Main Place of Work: Community Enterprise Centre
Description:
- Lead the day-to-day delivery of the service, providing supervision and guidance to staff.
- Deliver an intensive 12-week support model.
- Ensure practice is rooted in the PAACE framework and underpinned by trauma-informed approaches, driving high-quality, consistent support for families.
Experience
About you
- 4 years’ experience of working directly in Family Support.
- Experience of partnership work and working with multi-agency teams.
- Experience of supervising a team.
Knowledge
- A range of evaluation tools.
- Risk and protective factors in parenting young children and teenagers.
- Impact of mental ill-health on parental capacity.
- Good knowledge of child protection and an understanding of the referral process.
- Principles of the Children Act 1989.
- Parenting in Wales: Guidance on engagement and support (Welsh Government 2014).
- Parenting in Wales: Strategies for Working with Fathers.
- Social Services and Well Being Wales Act (2014).
- The Welsh Government’s five-year strategic plan, ‘Taking Wales Forward’ (2016 - 2021).
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Skills And Aptitudes
- Effective management and leadership skills.
- Ability to motivate others.
- Ability to communicate effectively and sensitively in verbal and written form.
- Ability to assess need, plan work, set priorities, and review arrangements.
- Ability to negotiate and consult with individuals and agencies.
- Ability to work under pressure and have a flexible approach to work.
- Ability to plan work and set priorities.
- Ability to work as a member of a team.
- Ability to chair meetings.
- Good IT skills with the ability to use Microsoft and Outlook packages, as well as other IT packages and database systems.
- Ability to reflect on own practice and recognise areas of improvement.
Qualifications And Training
- Degree in a work-related discipline or equivalent.
- Evidence of commitment to Continuing professional Development.
- ICT skills.
Additional information
- DBS Check Required: Enhanced and Barred.
For Further Information, contact: Gareth Powell, Early Help Manager on 01446 729640
Please see attached job description / person specification for further information.
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