Chartered Management Institute
Relationship Manager
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Location: Home-based with travel to partners and organisational events as required
Salary: £45,000 plus bonus and excellent benefits
Closing Date: 31st July 2026
About the Role
The Chartered Management Institute (CMI) is seeking two ambitious Sales Relationship Managers to drive commercial growth and support our strategic goal of promoting professional leadership. One role will focus on expanding our Employer and Provider Partnerships (EPP), while the other will dedicate itself to accelerating growth within the Further Education (FE) sector. Both positions suit senior business development professionals experienced in selling commercially funded training solutions, qualifications, or accreditation.
These are fast-paced, target-driven roles focused 90% on driving new business and 10% on nurturing existing strategic partners, with both offering an attractive quarterly bonus. Whether you are navigating complex FE college frameworks or engaging with corporate C-suite executives, you should be a high-calibre closer, comfortable managing a £2 million pipeline and delivering impactful, consultative solutions.
Responsibilities
- Expand CMI's presence and find new commercial training sales opportunities with private providers, further education institutions and employers.
- Manage an annual £2 million pipeline by acquiring new clients and nurturing existing partnerships.
- Engage C-suite executives to align CMI's leadership vision with customer needs and pain points.
- Collaborate internally to create engagement models and improve the customer journey to drive high NPS.
- Act as a professional CMI ambassador through high-level networking and industry presentations.
- Utilise Salesforce CRM to manage sales; training is available if required.
About You
We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience.
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We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do.
- Proven track record of sales success in selling commercially funded training solutions
- Track record of developing strong customer relationships across employers and private training providers at C suite level
- Managed an individual annual sales opportunity pipeline of circa £2 million. Regularly qualifying the quality and strength of the opportunities across the customer portfolio.
- Demonstrable track record of primarily developing new business opportunities and self generating new leads.
- Has developed innovative solutions to drive engagement and improve customer journey and experience leading to uptake of products and services.
- Confident in developing and undertaking sales presentations to a senior audience. Comfortable in networking at large industry leading conferences and events.
- Regularly looking for opportunities to self develop and learn new skills.
- Managed a sales pipeline by using Salesforce CRM.
Why CMI
Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2024, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development.
It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees:
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- Flexible working - our expectation is 2 days a week in the office, to suit you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work. Our offices in both London and Corby provide comfortable collaboration spaces for team get-togethers
- 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday
- Wellbeing and mental health - in-house mental health first-aid trainers and BUPA Employee Assistance for 24 hour support
- Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+, Menopause, Age, Disability and SocioEconomic are open for anyone to join
- CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice
- Rewards and Recognition scheme - cash prizes awarded to employees throughout the year
- Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months
About Us
The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace.
Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way.
We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.
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