HSBC
Relationship Manager - Business Banking
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If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
About the Role
We are currently seeking an experienced professional to join our team in the role of Relationship Manager, SME Business Banking.
This is an exciting opportunity to work in our SME Business Banking segment where you’ll engage with our existing and prospective customers to help them realise their ambitions. As a Relationship Manager, your key goal will be to operate as a person of influence to our customers with a turnover of between £2m and £15m and ensure you deliver world-class customer service.
A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.
Key Responsibilities
In this role you will:
- Manage an existing portfolio of 50-70 clients, focusing on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
- Serve as an ambassador for HSBC by developing the bank’s profile in the local business and wider community
- Support customers - placing their needs at the forefront of all that we do, and setting world-class standards
- Identify new business opportunities and nurture existing relationships
- Build relationships with local professionals and business owners who can introduce new clients and opportunities
- Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime, and regulatory risk
- Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions
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Requirements
To be successful in this role you should meet the following requirements:
- Experience of working in Business/Corporate Banking or Financial Services
- Relationship management or client management experience with a passion for delivering outstanding customer service
- Business development skills with a track record of account expansion and winning new business
- Commercial lending skills and experience
- Excellent written and verbal communication skills with the ability to influence and share information in a clear, concise and accurate way
- Comprehensive understanding of risk management
- A full driving licence in order to attend face to face meetings
The base location for this role is Castle Donington. A hybrid working arrangement is available with an expectation of part of the working week being office based or visiting clients around the East Midlands region. It is therefore important that you are based within an easily commutable distance of this region and can travel easily around this area as required.
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To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click on this link.
Diversity and Inclusion
Opening up a world of opportunity.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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