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MHFA WALES LTD

Relevant Person’s Representative (Advocate)

Pontypool
£25k – £26.5k/yr
Posted about 22 hours ago
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Please apply by sending a CV and a personal statement referencing the points in the person specification below to admin@mhfawales.org

As a Relevant Person’s Representative (RPR), you’ll support individuals who are deprived of their liberty, primarily in the Gwent area, ensuring they understand their rights, feel heard, and are treated with dignity and respect. You’ll build trusted relationships, listen carefully to wishes and feelings, and advocate on behalf of people in environments where their voice can sometimes be overlooked.

MHFA Wales provides RPR service across Gwent as well as the Cardiff & Vale areas. You’ll work across care settings, alongside families and professionals, to ensure that care arrangements are appropriate, proportionate, and truly in the person’s best interests. This includes challenging decisions where necessary, and always striving for the least restrictive options.

At MHFA Wales, you won’t be doing this in isolation. You’ll be part of a passionate, values-driven team who genuinely care about the work we do and the people we support. We are a supportive, down-to-earth group who believe in doing the right thing - even when it’s not the easiest option - and who are committed to creating a culture where compassion, integrity, and human rights sit at the heart of everything.

We believe that work/life balance is important, and as such, along with holiday allowance, we also have 3 extra gifted days (2 at Christmas, 1 at Easter,) and any non-RPR visit work can be done from home.

Applicants must have access to a car and be willing and able to travel, particularly in the Gwent area as per the role requirement.

If you believe you could thrive in this role, we’d love to hear from you even if you don’t meet every requirement listed. Don’t let that hold you back from applying.

Please apply by sending a CV and a personal statement referencing the points in the person specification to admin@mhfawales.org

Application deadline is Monday 17th August 2026, 5pm. Interviews to be held at our office in Pontypool (DATE TBC).


Relevant Person’s Representative (RPR)
MHFA Wales

Job Details

  • Location: Southeast Wales (Gwent)
  • Reports To: Senior Advocate
  • Contract Type: Full-time
  • Salary: £25000 - £26500 per annum (dependent on experience)
  • Hours: 37 hours per week

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Role Purpose

To act as a Relevant Persons Representative (RPR) for individuals Deprived of their Liberty under the Mental Capacity Act 2005 (DoLS), ensuring their rights are upheld, their voices are heard, and their residence and care arrangements remain in their best interests.

Job Purpose

  • To help the client to understand the DOLS authorisation and ensure that their rights are upheld.
  • To provide clients, where necessary, with accurate, up-to-date information taking due consideration of relevant legislation including the Mental Health Act, Mental Capacity Act, Deprivation of Liberty Safeguards and associated statutory guidance and code of practices.
  • To represent the views, needs and rights of clients on a formal and informal basis to others involved in their life and care.
  • Maintain contact with the person deprived of their liberty by visiting on a regular basis as requested.
  • To use formal and informal complaints procedures where needed.
  • Request a review of the DOLS authorisation if appropriate.
  • To write regular reports, highlighting any issues or concerns, sending these to the Supervisory Body.
  • If necessary and where possible challenge the authorisation through local means, or ultimately, refer the case to a recognised specialist solicitor for consideration of escalation for Court of Protection challenge.
  • To maintain accurate, up-to-date reports and case records on MHFA Wales case management system.
  • To be conversant with the administrative processes, policies and procedures of MHFA Wales.
  • Uphold safeguarding procedures and promote equality, diversity, and human rights.
  • To attend training courses, supervision sessions and team meetings as required.

PERSON SPECIFICATION

Essential:

  • Full UK driving licence and access to transport for travel across Southeast Wales.
  • Experience in advocacy, social care, or mental health support.
  • Strong communication and interpersonal and conflict resolution skills.
  • Ability to work independently, manage own caseload, work within deadlines and maintain professional boundaries.
  • Ability to use IT systems and databases confidently for case recording and communication.
  • Excellent communication and negotiation skills - written and verbal.
  • Ability to present reports – written or verbal, to external agencies.
  • Understanding of confidentiality.
  • Commitment to upholding the rights and dignity of vulnerable individuals.
  • Ability to challenge on behalf of the relevant person where appropriate and necessary.

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Desirable:

  • Knowledge of the Mental Health Act, Mental Capacity Act and Deprivation of Liberty Safeguards.
  • Experience of working in advocacy, and an understanding of the differences of the work carried out as IMHA, IMCA, Generic Advocate and paid RPR.
  • Experience of team working.
  • Knowledge of the Court of Protection processes.
  • Knowledge of Safeguarding procedures.
  • Welsh speaking

Other requirements:

  • Enhanced DBS check (Disclosure and Barring Service) will be required for successful applicants.
  • A commitment to upholding and working to the values of MHFA Wales
  • Committed to continuing professional development.
  • Committed to completing the City and Guilds National Advocacy Qualification Level 4 Certificate in Independent Advocacy.
  • A willingness to occasionally work flexibly in response to changing organisational requirements.

Benefits and Perks

  • Flexible working arrangements to support work-life balance.
  • Mileage reimbursement for travel across service areas.
  • Access to regular training and professional development opportunities.
  • Supportive team environment with regular one-to-one and peer supervision.
  • Pension scheme (if applicable).
  • Paid annual leave entitlement, plus three additional gifted days.
  • Opportunities to contribute to a values-driven organisation promoting mental health, challenging stigma and upholding human rights.
  • Thorough and supportive induction process including a period of shadowing experienced team members in their role.
  • Support and work time allocated for completion of Level 4 advocacy qualification (if required)

Benefits:

  • Company pension
  • Flexitime
  • Free or subsidised travel
  • Work Location: On the road
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Skills

Advocacy
Social Care
Mental Health Support
Communication Skills
Conflict Resolution
Caseload Management
IT Proficiency
Negotiation
Report Writing
Safeguarding
Mental Capacity Act
Deprivation of Liberty Safeguards
Mental Health Act
Human Rights
Equality and Diversity

Location

Pontypool, Wales, United Kingdom

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