Shirley Parsons
Reliability Specialist
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Reliability Lead – NEBOSH
Hybrid / Agile Working
Join NEBOSH and play a key role in maintaining the quality, fairness, and consistency of assessments.
Working closely with the Head of Reliability, you’ll support assessment quality processes, examiner performance, and continuous improvement initiatives, helping to ensure confidence in assessment outcomes.
Key Responsibilities
- Support delivery of the Reliability operational plan and related projects.
- Maintain consistent marking standards across assessments.
- Manage processes relating to examiner recruitment, moderation, verification, and enquiries about results.
- Design and deliver examiner training, standardization, and guidance.
- Monitor and report on reliability KPIs and performance metrics.
- Provide support on technical assessment queries.
- Build strong relationships with internal and external stakeholders.
- Promote continuous improvement and assessment best practice.
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What We’re Looking For
- Diploma-level Health, Safety & Environment qualification, or equivalent relevant experience.
- Experience within assessment, quality assurance, reliability, or awarding environments.
- Strong analytical, problem-solving, and communication skills.
- Experience delivering training, presentations, or guidance.
- Ability to manage multiple priorities and work collaboratively with stakeholders.
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Desirable
- Knowledge of awarding organisations or regulated qualifications.
- Experience with assessment marking platforms, moderation, or verification processes.
- Understanding of assessment reliability and continuous improvement methodologies.
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emily.swindlehurst@shirleyparsons.com
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