West Midlands Metro
Reliability Technician
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Reliability Technician
Location: Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR
Salary: £47,500 per annum + Excellent Benefits!
Contract: Full Time, Permanent
Benefits:
- Free travel on trams & NX buses (for you and your partner)
- MML Pension
- 23 days’ holiday (plus bank holidays)
Help Shape the Future of Tram Engineering in the West Midlands!
At Midland Metro Ltd, we’re powering the future of sustainable transport in the West Midlands and we’re growing!
As our network expands into Dudley and beyond, we’re investing in a smarter, more responsive, and more reliable tram fleet. That’s where you come in.
We’re now recruiting for a Reliability Technician to join our Rolling Stock Engineering team. We need someone with sharp fault-finding instincts, hands-on technical expertise, and a passion for continuous improvement.
This isn’t your everyday maintenance role; it’s your chance to play a critical part in improving the reliability, safety, and performance of our fleet!
What You’ll Be Doing
- Performing preventive, corrective, and reliability-based maintenance on trams covering mechanical, electrical, electronic, hydraulic, and pneumatic systems.
- Using computer diagnostic equipment, on-tram systems, and electrical test tools to troubleshoot, fault-find, and repair issues.
- Carrying out on-depot and on-network testing to ensure trams are fit for service.
- Attending in-service failures to minimize disruption to passengers and the network.
- Supporting modifications, configuration updates, and reliability improvement campaigns across the fleet.
- Assisting with data capture and analysis, feeding insight to the Fleet Engineers.
- Conducting root cause analysis to prevent repeat failures and drive performance improvement.
- Coaching and mentoring members of the rolling stock team to build capability and share knowledge.
- Ensuring accurate maintenance records are logged via paper forms and/or the Asset Management Information System (AMIS).
- Supporting Rolling Stock Engineering Management in delivering the production plan.
- Working collaboratively across teams to drive continuous improvement in maintenance processes, documentation, and tooling.
- Undertaking driving duties within depot confines in line with operating procedures.
- Complying with all Health & Safety policies, procedures, and Safety Management System (SMS) requirements.
- Working either a day shift or split morning/afternoon shift roster as required.
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What We’re Looking For
- NVQ Level 3 or equivalent qualification in Mechanical or Electrical Engineering, or a time-served apprenticeship.
- Practical experience in diagnosing, repairing, and maintaining complex systems (electrical, mechanical, hydraulic, or similar).
- Confidence using diagnostic software, schematics, and test equipment.
- Strong attention to detail and a methodical approach to fault investigation and record keeping.
- A proven safety-first mindset, ideally from a safety-critical or regulated industry.
- Excellent teamwork, communication, and mentoring skills – someone others can rely on and learn from.
- A Full UK Driving Licence and the ability to pass drug & alcohol testing, a medical assessment, and company vetting.
Experience within rolling stock maintenance or reliability engineering would be advantageous, but we also welcome candidates from industries such as aerospace, automotive, HGV, defence, or other safety-critical sectors.
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Why Join Us Now?
- Expansion-ready: We’re scaling up our network, fleet, and engineering capability.
- Improvement-focused: Your role will directly support the introduction of reliability-centred maintenance practices.
- Visible impact: You’ll play a hands-on role in keeping trams running safely, passengers moving, and communities connected.
Whether you’re looking to take the next step in your maintenance career or bring your experience into a fast-paced, high-impact environment, this is your chance to grow with us and help keep the West Midlands moving!
Apply now to join our Engineering Rolling Stock team at Midland Metro Ltd!
No agencies please.
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