Mitie Cleaning & Hygiene Services
Relief CCTV Operator/Security Officer
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Job Description: Dual Role - 36 Hour Relief Control Room Operator/Security Officer
Mitie Business Services
Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country. There's no limit to what you can achieve if you work for us.
Do You want to join the leading security company in the UK?
Would you like to be a part of the security team for Mitie Business Services?
Where: BBC Media City UK, Salford
Hours: 36 Hours a week, Relief Officer - Monday to Sunday - Days and Nights (07:00-19:00, 19:00-07:00)
Hourly Rate: £13.45
What's in it for you?
- A friendly supportive team
- Training, career development
- Opportunities to progress
- Overtime opportunities
- A great selection of benefits including access to online GP services, death in service, share options, and discounts for shopping, cinema, holidays, etc.
- Fully funded uniform
- People's pension
- Annual leave accrual
- Full onsite training
- Cycle to Work Scheme
- Free onsite parking
About The Role:
- Dual officer role (Control Room Operator/Security Officer)
- Delivering excellent customer service
- Good level of concentration and coordinating
- Good communication skills and effective report writing capabilities
- Physical protection of the premises from any external or internal threats and preservation of life
- Prevention of loss of assets, critical technology, sensitive information, or reputational damage
- Thorough knowledge of the client to minimize impact to business areas, escalate where appropriate, and understanding of critical systems
- Oversee perimeter access through reception for staff, tenants, contractors, and visitors
- Undertaking patrolling, searching, and emergency response procedures
- Monitor access and egress of personnel and guests and respond to breaches
- Maintain clear and legible records and logbook
- Adhere to health & safety at all times
- Any other duties deemed necessary
- Incident management
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About You:
- Ability to demonstrate that you can problem-solve under pressure
- Ability to multi-task and prioritize daily workload
- Passionate about delivering excellent service
- Willing to embrace a new and exciting challenge
- Valid SIA DS Licence & CCTV Licence
- Front of house experience
- Control Room experience
- Excellent communication and customer service skills
- Adhere to health & safety at all times
- Any other duties deemed necessary
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customize your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost, and much more!
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We give you access to high street discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000, giving peace of mind for your dependants. We also offer a save-as-you-earn scheme and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month, and at the end of the year, there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example, dyslexia, anxiety, autism, a mobility condition, or hearing loss) and need us to make any reasonable adjustments, changes, or do anything differently during the recruitment process, please let us know by emailing at.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites, as well as hospitals and schools.
Join our Mitie Team.
Together, our diversity makes us stronger.
Apply Now
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