Boots UK
Relief Dispenser
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Relief Dispenser Role
Pay: £13.92 - £16.64 per hour (across selected locations in London)
About The Role
As a Relief Dispenser, you’ll serve as a crucial member of our pharmacy team, assisting the pharmacist and other healthcare professionals to ensure safe, efficient, and high-quality delivery of pharmacy and healthcare services across multiple stores.
Central to this role is building strong patient relationships by actively listening and addressing individual healthcare needs. Your responsibilities will span:
- Greeting patients and advising on prescriptions
- Ensuring the safe sale of medicines and providing tailored health and wellness guidance
- Making a tangible impact daily by fostering patient trust and supporting informed healthcare decisions
Important note: Applications are open solely to candidates based in the UK with a valid right to work in the UK. Non-UK applicants will not be considered unless they can confirm and evidence relevant qualifications and UK work eligibility.
Key Responsibilities
Your work will involve:
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Prescription Handling:
- Safely dispensing medicines, including labelling, ordering, endorsing, and processing prescription collection.
- Managing prescription safety, including medication dispensing and ordering.
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Patient-Centered Care:
- Supporting healthcare professionals to deliver pharmacy services and unable queries to the pharmacist.
- Advising patients on medicine use with professional knowledge and care.
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SOP Compliance:
- Adhering to Standard Operating Procedures (SOPs) to ensure safe and compliant dispensing practices.
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Technology & Processes:
- Collaborating with evolving tech systems to enhance dispensing quality, safety, and efficiency.
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Patient Engagement:
- Facilitating medication adherence by effectively managing prescription repeats and reducing waste.
- Ensuring seamless communication with store teams for continuity of care.
What We’re Looking For
Essential Requirements
- Completion of a NVQ Level 2 in Pharmacy Advisor (or equivalent qualification).
- Current, valid right to work in the UK (sponsorship not available for Skilled Worker Visa applicants).
- Flexibility to travel across the defined geographical area.
Desirable Traits
- Experience in community pharmacy (higher preference).
- Clear communication skills and patient-focused mind-set.
What We Offer
Competitive Benefits
- Discretionary Christmas Gift Payment – in recognition of your contributions.
- Generous staff discounts on our products and services.
- Enhanced maternity/paternity/adoption leave: enhanced pay + a gift card available.
- Flexible benefits scheme tailored to meet personal needs, including depending on your circumstances.
- Access to free, 24/7 counselling and support via TELUS Health, an Employee Assistance Programme.
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Additional rewards beyond these include health and wellbeing initiatives, pension schemes, and more detailed benefits: see boots.jobs/rewards.
Why Join Boots?
We aspire to hire those who care and go above and beyond for others. As part of Boots, you’ll join a dynamic environment driving positive change. Our commitment includes:
- Inclusivity & Equality: An equal opportunity employer robustly supporting diversity and providing an inclusive workplace for everyone.
- Growth & Development: Opportunities to progress from dispensing to pharmacy technician training, or even take leadership roles.
- Impact-Driven Work: Focus on seamless patient experiences, substance use expertise, and holistic wellness—delivered by those who actually listen.
Next Steps
Our recruitment team will review applications promptly. If you’re successful, we’ll contact you directly to arrange an interview with the hiring manager.
Flexibility & Adjustments:
- Full-time roles are subject to open discussions part-time or job share, per your preference.
- reasonable adjustments will be provided to support you during the application process if required (e.g., accessibility support).
Pre-Employment Check: A mandatory DBS/ PVG/ access NI check will be required post-offer, depending on your location.
Boots operates ban the box – criminal convictions are considered case-by-case without automatic disqualification.
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