Mitie Cleaning & Hygiene Services
Relief Retail Security officer
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Relief Retail Security Officer – LIDL Bristol Area
Location: Various LIDL stores across the Bristol region
Hours: Flexible relief hours (including weekdays, weekends and bank holidays)
Overtime: Regular opportunities available
About The Role
We are looking for professional, reliable and customer-focused Relief Retail Security Officers to support our LIDL stores across the Bristol area.
As a Relief Officer, you will play a vital role in maintaining security cover across multiple stores by providing support during periods of annual leave, sickness, training and other operational requirements. Your flexibility and reliability will help ensure our stores continue to receive the high standard of security service our customers and colleagues expect.
This is an excellent opportunity for someone who enjoys variety, is adaptable, and wants to become part of a supportive team with opportunities to progress.
Key Responsibilities
- Maintain a visible security presence throughout each shift.
- Conduct regular internal and external patrols.
- Deliver excellent customer service and assist customers when required.
- Prevent and deter theft, fraud and anti-social behaviour.
- Monitor store activity and respond appropriately to incidents.
- Complete accurate incident reports using company reporting systems.
- Work closely with store management and colleagues to support daily operations.
- Promote a safe and secure environment for customers, staff and contractors.
- Represent the company professionally at all times.
About The Relief Role
Relief Officers are an essential part of our operation. You will be deployed across a number of LIDL stores throughout the Bristol area to provide cover where it is needed most.
Because no two weeks are the same, flexibility is essential. You may be asked to work at different locations, sometimes at short notice, to support planned holidays, unexpected sickness or other operational demands.
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Although your place of work may change, you will be expected to maintain the same high standards of professionalism, customer service, attendance and performance as every other member of the security team.
What We're Looking For
- A valid SIA Door Supervisor or Security Guard licence.
- Excellent communication and customer service skills.
- A professional and confident approach to conflict management.
- A flexible attitude towards working at different store locations.
- Strong reliability, punctuality and attendance.
- Ability to work independently and use initiative.
Due to the nature of this role, applicants must have access to their own vehicle and hold a full UK driving licence. Reliable transport is essential, as public transport may not provide suitable access to every store or shift pattern.
Why Join Us?
- Variety of work across multiple LIDL stores.
- Opportunities to develop your experience within a large retail operation.
- Regular overtime opportunities.
- Full uniform and ongoing training provided.
- Be part of a supportive and professional regional team.
For officers who consistently demonstrate excellent attendance, flexibility, professionalism and performance, there may be opportunities to progress into a permanent Core Officer position when vacancies become available.
If you're dependable, adaptable and take pride in delivering outstanding security services, we'd love to hear from you.
Our Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Commitment to Inclusivity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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