Mitie Cleaning & Hygiene Services
Relief Retail Security Officer
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Relief Retail Security Officer
Retail Security Officer (Various Locations) – Mitie
About the Role
Better places, thriving communities.
Compensation: £13.23 per hour Various shifts ( flexible scheduling to be finalised at interview )
Mitie is seeking a Retail Security Officer to provide top-tier customer service while ensuring a safe, crime-free shopping environment for both customers and colleagues.
Key Requirement: And app for a current SIA licence or certificates (though in some cases, training for a licence can be provided)
Job Overview
The ideal candidate will demonstrate exceptional customer service skills while safeguarding a seamless shopping experience. This role involves:
- Detecting and deterring violence and public order offences
- Conducting store patrols for security
- Utilising CCTV systems to minimise theft and lost stock
- Strong collaboration with store management
- Liaising with law enforcement and crime partnerships
- Body-worn CCTV usage to enhance safety for colleagues and customers
Key Responsibilities
- Provide industry-leading customer service
- Patrol and monitor the store for security risks
- Operate and review CCTV systems to deter crime and reduce stock loss
- Work closely with store management teams
- Collaborate with police and crime partnerships to reduce in-store crime
- Wear and use body-worn CCTV cameras to support safety for all
- Ensure prevention and de-escalation of any incidents
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Vetting & Compliance
Before commencing, applicants must provide:
- A full 5-year checkable employment and education history
Failure to meet this requirement may result in offer withdrawal or termination of employment.
Benefits of Working With Mitie
Core Benefits:
✔ Contract hours tailored to your schedule ✔ Annual leave entitlement ✔ Access to pension and life insurance schemes ✔ Free uniform supplied ✔ SIA re-licensing support included ✔ Comprehensive induction and onboarding programme ✔ Paid breaks during shifts
Flexible Benefits ($Choices$):
We believe that world-class benefits should adapt to your lifestyle. When you join, you’ll gain access to a platform called Choices, allowing you to customise additional perks such as:
- Free access to GP and mental health support via virtual consultation
- Financial wellbeing assistance, offering:
- Early access to up to 50% of your earned pay before payday (for a small fee)
- Competitive loans
- High street discounts (through MiDeals):
- Rewards, retail deals, gym benefits, and more
- Cycle-to-work schemes
- Discounts on fitness, fitness apparel, office tech, and dining solutions
- Life insurance coverage exceeding your annual salary
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Progression & Recognition
- Mitie Stars: Cash rewards for exceptional work; monthly prizes and an annual top prize of £10,000
- Diverse training and development opportunities
- Proactive support for career progression
About Mitie
Since 1987, Mitie has empowered 80,000+ employees across the globe, becoming the UK’s leading facilities management and professional services company. Our clients span industries including banking, critical government sectors, hospitals, and schools.
Our Commitment
Mitie is committed to an inclusive and accessible recruitment process. If you have a disability, long-term condition or require adjustments during the recruitment process, please contact us via email.
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— Together, diversity makes us stronger. Choose a better place at Mitie.
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