Mitie Cleaning & Hygiene Services
Relief Security Officer
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Relief Security Officer
Security Guard Duty – Mitie
Job Overview
To protect customers' property, people, and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes.
Delivering results that meet—or exceed—Key Performance Indicators (KPIs) / Service Level Agreements for the customer through full responsibility and accountability, ensuring quality service retention and contract success.
To undertake required training to ensure continuous self-development.
Main Duties
Operations
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Ensure compliance with company policies, all legal requirements, and regulatory guidance under UK law.
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Fully complete all tasks outlined in published Assignment Instructions (AI’s) while maintaining professional standards.
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Proactively review and report on AI changes, recommending enhancements to improve service.
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Must hold and wear requisite licences at all times, including:
- SIA (Security Industry Authority):
- Front-line licence (Security Guarding or Door Supervision) – non-negotiable.
- CCTV PSS Licence – mandatory for this role.
- Must obtain any contractually required additional training/certifications.
- SIA (Security Industry Authority):
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Comply with safety obligations and legal requirements.
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Follow established instructions and procedures appropriately without resistless objections.
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Work methodically, efficiently, and systematically.
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Training
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Complete all required competency training to maintain licencing standards.
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Continuously upskill in directed courses to ensure ongoing professional development.
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Use technology andExplore the company’s development resources, including online courses, workshops, and mentorship programs. Access curated professional development tracks tailored to at their career goals.
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Ensure SIA licence renewal 16 weeks prior to expiry.
Security & Health & Safety
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Monitor and report any Health & Safety hazards promptly.
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Stay vigilant for threats, environmental changes, or potential disruptions that may affect operations.
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Act decisively in emergencies, using common sense and seeking support when necessary.
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Maintain professional conduct, even under pressure, if dealing with difficult scenarios.
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Document clear, detailed notebook entries for all incidents to support incident reporting processes.
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Strict adherence to check-call schedules as outlined in AI’s.
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Contact emergency services and Communication Centre immediately when reporting incidents.
Requirements
- Previous security experience preferred.
- Mandatory SIA Licence in Security Guarding (or Door Supervision) – not yet revoked.
- Square Mile Certificate of Attendance or local equivalent preferred.
- DBS Check and SC clearance desirable.
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Why Join Mitie?
Discover our inclusive, supportive workplace—where diversity fuels innovation.
Competitive Benefits
We offer a flexible benefits platform (Choices), granting you the autonomy to select perks tailored to your lifestyle:
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Income support through our Salary Finance scheme:
- Access 50% of earned pay before payday.
- Competitive interest rates on rebates, service charges, and occasional no-fee withdrawals.
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Enhanced health & wealth:
- Virtual GP access – medical advice from home via video/conference.
- Life cover: Matching your annual salary or a minimum payment of £10,000.
- Save-as-you-earn pension scheme.
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Discounts & convenience to save on daily essentials:
- Cycles-to-work scheme.
- MiDeals: Exclusive savings on top high-street retailers, gyms, and beyond.
Career Growth & Purpose
Mitie values its people – your experience and insight define our success. Invest in yourself with: 🔹 Personalised career development:
- Customisable Bloomingberg Pathways and HX (Human Experience) channels.
🔹 Diverse training opportunities for ongoing skill growth.
Empower your future with us—your journey starts with Trust, Safety & Growth across all Mitie environments. Together, let’s achieve more.
Be part of a collaborative community where every action counts.
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