Mitie Cleaning & Hygiene Services
Relief Security Officer
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Relief Security Officer – DWP Contract (North East)
Day shifts | Mon - Fri | occasional Sat cover
£13.45 per hour
📍 Covering Sunderland, Durham, Gateshead, Jarrow, Peterlee, Seaham & South Shields
🚗 Full UK Driving Licence & Access to Your Own Vehicle Essential
Join a Team That Makes a Real Difference
At Mitie, we're looking for professional and motivated individuals to join our growing security team supporting the Department for Work and Pensions (DWP).
This is an exciting opportunity to work on a high-profile government contract where your role will help protect people, property and essential public services across the region. If you're someone who enjoys variety, takes pride in delivering excellent service, and can stay calm under pressure, we'd love to hear from you.
About The Role
As a Relief Security Officer, you'll provide support across multiple DWP sites within the region, helping to maintain a safe, secure and welcoming environment for staff and visitors.
This is a varied and rewarding role where no two days are the same. Flexibility and reliability are essential, as you'll be covering sites across different locations when needed.
What We're Looking For
- Previous security experience
- Valid SIA Licence (Door Supervisor Licence preferred)
- Valid Full UK driving licence
- Access to your own vehicle is essential
- Flexible and reliable approach to travelling across multiple sites
- Strong communication and customer service skills
- Ability to remain calm and professional under pressure
- Good attention to detail and ability to work independently
What You'll Be Doing
- Maintaining a safe and secure environment for DWP staff, visitors and property
- Conducting regular patrols and identifying potential risks or security threats
- Responding professionally to incidents, emergencies and suspicious activity
- Supporting staff and visitors with any security-related matters
- Completing detailed incident reports and maintaining accurate records
- Liaising with emergency services and external agencies when required
- Carrying out routine security checks and ensuring site procedures are followed
- Remaining alert and proactive to prevent disruption, loss or damage
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Security & Health & Safety Responsibilities
- Reporting any Health & Safety hazards or concerns immediately
- Staying vigilant and responding appropriately to changes within the environment
- Using initiative and remaining professional during challenging situations
- Maintaining high standards of conduct and customer service at all times
- Following Mitie and DWP policies, procedures and regulations
- Contacting emergency services and the Communication Centre when required
Why Join Mitie?
- ✔ Work on a respected government contract
- ✔ Variety of locations and working environments
- ✔ Opportunities to develop and progress your career
- ✔ Be part of a supportive and professional team
- ✔ Make a genuine impact in local communities
- ✔ No two days are the same
Ready for Your Next Challenge?
If you're looking for a rewarding role where your work truly matters, apply today and become part of the Mitie team supporting DWP across the North East.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at [email protected].
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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