First Response Group
Relief Security Officer
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Relief Security Officer
Are you an elite Security Officer, ready to become an integral part of a growing business, surrounded by amazing people and opportunity.
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
FRG is actively seeking dedicated Relief Security Officers to become part of our team at one of our prestigious locations throughout England. With the aim of guaranteeing the safety and security of our premises and personnel. This position extends beyond just maintaining security; it’s about fostering a secure and inviting atmosphere.
First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.
First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.
About The RolePatrolling & Monitoring
Conduct regular internal and external patrols of the premises to identify and deter unauthorised access, damage, safety risks, or suspicious behaviour. Monitor CCTV systems and security equipment to ensure continuous site surveillance.
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Access Control
Control and monitor all entry and exit points, verifying identification, issuing passes, and authorising visitors in accordance with site policies. Ensure all access procedures are strictly followed and escalate any breaches promptly.
Incident Response
Respond quickly and effectively to alarms, emergencies, and security incidents. Take appropriate action in line with established procedures, including liaising with emergency services and providing first response support where required.
Customer Service
Maintain a professional, vigilant, and approachable presence at all times. Provide clear directions, assistance, and support to visitors, employees, and contractors, ensuring a positive and secure environment.
Reporting & Documentation
Maintain accurate and up-to-date records, including daily logs, incident reports, and handover notes. Ensure all documentation meets compliance standards and supports effective communication between shifts.
Health & Safety Compliance
Proactively identify potential hazards and unsafe practices, reporting issues in line with health and safety policies. Support the promotion of a safe working environment by adhering to all site regulations and procedures.
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Emergency Preparedness
Assist in fire safety procedures, evacuation drills, and emergency planning. Act as a key point of contact during emergencies, ensuring orderly and safe evacuation when necessary.
Asset Protection
Safeguard company property, assets, and personnel by maintaining vigilance and enforcing security procedures to prevent theft, loss, or damage. xlqdzyr
Team Collaboration
Work closely with colleagues, management, and external agencies to maintain high security standards and ensure effective communication across all operations.
Requirements
Skills & Competencies:
Excellent communication and interpersonal skills
Strong attention to detail and observational ability
Ability to remain calm and professional under pressure
Reliable and trustworthy with a flexible approach to working hours
Ability to work independently and as part of a team
Qualifications
Valid SIA licence
Driving Licence
5-year checkable work or education history
Willingness to work a variety of shifts, including nights, weekends, and holidays
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