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Relief Worker - Carlow
Relief Worker - Carlow Service
Available to work shifts, night shift, over a 7-day rota: You can be available as little or as much as:
- One day a week
- Mid-week
- Weekends only On-site | Salary: €17.49 per hour
About the Role
This role offers a fantastic opportunity to provide support to our organisation’s central services team. Depaul is a values-led organisation, working across services in the Republic and Northern Ireland. The project will report directly to the Local Management Team and will be responsible for providing an efficient and high-quality service at any of our projects, working alongside a covered, fully-trained staff team.
As a Relief Worker, you will provide:
- Supported accommodation
- Food
- Shelter
Due to the transient nature of the role, relief workers must:
- Think on their feet
- Adapt quickly to new situations
This is an exciting opportunity to join a diverse team of talented individuals.
Key Responsibilities
- Ensure practical needs of service users are met (in conjunction with ancillary staff and volunteers), such as:
- Providing food
- Managing laundry
- Ensuring clean bedding
- Maintain a safe and secure environment with high standards across the service.
- Build trust and respect with all service users while handling difficult or problematic situations sensitively.
- Carry out assigned rota duties.
- Collaborate with team members to make consistent, project-aligned decisions.
- Active participation in shift handovers.
- Maintain records necessary for seamless service operation.
- Ensure compliance with all Depaul Ireland policies and procedures, especially:
- Health and Safety
- Code of Practice
- Confidentiality
- Represent Depaul as a professional, high-quality performer aligned with:
- Organisational aims
- Values and ethics
- Protect the safety, welfare, and well-being of service users—especially during night shifts.
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Note: This list is not exhaustive; additional responsibilities may arise.
Person Requirements
- Experience with:
- 1 year in the homelessness field or suitably related sector (preferably in a residential setting)*
- OR
- A Level 5 (or higher) qualification in a relevant social care field (e.g. Social Care, Psychology, Nursing)
- Strong education and manual handling knowledge (qualification desirable).
- Understanding of:
- Harm reduction principles
- Low-threshold working models
- Reasons people become homeless, challenges they face, and how services can support complex needs.
- Knowledge of risk management frameworks.
- Ability to:
- Maintain calmness during crises
- Exercise independence to resolve incidents.
- Capacity for collaborative teamwork, prioritising clear communication.
- Health and Safety awareness in residential settings, particularly when working with homeless populations.
- Awareness of and alignment with Depaul’s vision, mission, and values.
- Proficient IT skills, including professional email management.
Why Work for Us?
Depaul is a cross-border charity delivering support to:
- Marginalised individuals
- Couples
- Families experiencing homelessness.
Our mission is to end homelessness.
Our Core Values
We apply the following principles:
- Celebrate potential in individuals.
- Put our words into action.
- Engage in meaningful civil society involvement.
- Emphasise rights and responsibilities.
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Benefits
As a Depaul team member, you will receive:
-
Annual Leave:
- Up to 25 days with 3 years' service.
- Up to 27 days (after 3-5 years).
- 30 days (over 5 years’ service). (Excludes bank/statutory holidays)
-
Public Holidays:
- 10 days each year.
- Good Friday discretionary.
-
Shift Worker Accommodations:
- Day off + pay for Christmas Day, St Stephen’s Day, New Year’s Day availability.
-
Non-Shift Workers:
- Paid leave on public holidays.
-
Pension Scheme: Employer-matched contributions.
-
Health Assistance Plan:
- Cash rewards for dental, optical, acupuncture, and more.
- Children under 16 included.
-
Life Assurance: Four times your annual salary.
-
Maternity/Adoptive Leave: 18 weeks at full pay.
-
Paternity Leave: 2 weeks at full pay.
-
Sick Leave:
- Entitlement from day 1.
- Benefits increase with service length (subject to policy).
-
Employee Assistance Program (EAP):
- 24/7, 365-day access to:
- Counselling
- Legal advice
- Financial/relationship guidance
- Career support
- Mediation
- Health/infertility/cancer support
- Elder/parent/autism coaching
- Global employee assistance
- 24/7, 365-day access to:
-
Learning & Development:
- Depaul’s Vision, Mission, and Values course (with travel to meet international team).
- Emerging Leaders programme for aspiring leaders.
- Moodle online training platform: fire safety, child protection, MAPA, and first aid.
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