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Essence Journey

Remote Customer Experience- Email, Chat, Call

London
Posted 5 months ago
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Remote Customer Experience Assistant

We are seeking a dependable and detail-oriented Remote Customer Experience Assistant to join our growing team. In this role, you will assist with daily operations, client communication, and scheduling to help ensure all processes run efficiently. This is a remote position suited for individuals who are organized, proactive, and comfortable managing tasks independently.

Requirements

  • Must be 18 years of age or older
  • Prior experience in customer service, hospitality, call center, or virtual support roles is preferred
  • Excellent written and verbal communication skills
  • Strong organizational and multitasking abilities in a remote setting
  • Comfortable using email, chat, and other virtual tools for daily communication.
  • Must have a reliable internet connection

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Responsibilities

  • Communicate with clients and team members through email, chat, and phone.
  • Confirm schedules, appointments, and follow-up details.
  • Maintain records, update internal systems, and ensure accuracy of information.
  • Assist in coordinating tasks, documents, and communications between departments.
  • Provide responsive and professional support to clients and internal teams.

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Benefits

  • Flexible scheduling and remote work environment.
  • Competitive compensation and daily pay options.
  • Access to exclusive company perks and resources.
  • Opportunities for growth and skill development.

Equal Opportunity Statement

All qualified applicants will receive equal consideration without regard to race, gender, age, disability, or any other protected status. We value diversity and inclusion at every level of our organization.

Trusted by 25,000+ job seekers

“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

Jessica, London

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Skills

Dependable
Detail-Oriented
Client Communication
Scheduling
Organization
Proactive
Independent Task Management
Written Communication
Verbal Communication
Multitasking
Email
Chat
Virtual Tools
Phone Support

Location

London, England, United Kingdom

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