Ri Cruden Ltd Mechanical, Electrical & Renewables
Renewable Design and Sales Coordinator
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About Us
Ri Cruden Ltd is an award-winning, family-run mechanical, electrical and renewables contractor based in Inverness. For more than 20 years we've been designing and installing solar PV, low-carbon heating and EV charging for homes and businesses across Scotland - and demand for our work has never been higher. We're a close-knit team where good work gets noticed, and where the person who designs a system sees it through to a happy customer. If you want your technical knowledge to make a visible difference - to customers, to the business and to Scotland's move towards net zero - you'll fit in well here.
The Role
Combining technical design expertise with customer-facing sales support, you will help ensure that all our renewable projects are accurately specified, well-communicated and smoothly handled throughout the whole process. You'll work closely with customers, clients and our renewables team to bring high-quality renewable energy solutions to homes and businesses across the country. The role has a technical half and a customer-facing half, and every day includes both. You'll be responsible for:
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On the technical side:
- Preparing detailed heat loss calculations, solar PV designs and EV charging layouts.
- Producing accurate quotations for heat pumps, solar PV and integrated systems.
- Visiting homes and commercial sites to conduct surveys and gather key property information and data.
- Handling technical documentation such as DNO applications (G99/G98), MCS certificates and compliance records.
On the customer side:
- Responding to new enquiries in person, by phone and by email, and providing technical advice on renewable solutions. This is not cold calling - enquiries come to us, and your job is to help customers choose the right system.
- Preparing handover packs for customers and ensuring a smooth transition to the aftersales team.
- Assisting with annual service quotes and setting up recurring aftersales jobs.
In short: you take a customer's enquiry, design the right renewable energy system for their property, price it, and guide the customer through to installation and handover.
About You
We're looking for someone technically minded, with an ability to explain things clearly to customers. You don't need years of experience in renewables - we'll teach you the industry - but you do need to be experienced with software and quick to learn, because the role lives in design, quoting and compliance tools every day.
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Essential:
- Excellent communication skills, with confidence in customer-facing situations.
- Strong IT and software skills, with the ability to use (or quickly learn) renewable design and sales tools.
- Organised, detail-oriented, and able to manage multiple projects at different stages.
Desirable:
- Experience across both the technical and sales sides.
- Knowledge of compliance processes (MCS, DNO applications, insurance).
- Familiarity with system design software (training provided on our existing systems).
What we Offer
- Starting salary of £25,000–£30,000, dependent on experience.
- 40 hours per week, with the option of flexible hours following successful training.
- Death in Service cover.
- Private health plan.
- Gym membership.
- Cycle-to-work scheme.
- Salary sacrifice car scheme.
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