Sureserve
Renewables Supervisor
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Renewables Supervisor
Sureserve
Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
Renewables Supervisor
Role Overview
Lead the delivery of high-quality renewable energy projects as our Renewables Supervisor. You’ll:
- Oversee field teams
- Ensure safe and efficient maintenance of solar and other low-carbon technologies
- Drive operational excellence across our growing portfolio
This role blends hands-on technical leadership with planning, problem-solving, and mentoring. Perfect for someone ready to shape the future of sustainable energy.
Key Responsibilities
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Field Management
- Be the first point of contact for field teams in your region/area
-
Complaints & Escalation
- Review complaints and present resolutions and actions to clients
-
Parts Referrals
- Review and action referrals from different sources and instruct on surveys required
-
Technical Advisory
- Find solutions to field-related issues and ensure installations remain online
- Maintain high quality and standards
-
Quoting & Costing
- Estimate works using calculators and/or Standard Operating Rules (SOR)
- Ensure costs align with departmental margins and expectations
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Job Tracking & Visibility
- Monitor repair statuses
- Maintain visibility of jobs and statuses
- Escalate stuck jobs if Service Level Agreements (SLA) are not met
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Pipeline & Capacity Planning
- Track upcoming and future jobs
- Establish capacity to deliver efficiently
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WorksScope Review
- Review installation job notes and extender action notes
- Clarify incomplete work during installation
-
Quality & Reporting (Q/A)
- Review surveyor reports after completion
- Identify trends where standards are not met
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Financial Reporting
- Track number of completed installations per client
- Report weekly total figures
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Client Communication
- Update clients on job statuses, quotations, and bookings
- Warn of potential challenges for installations
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Performance Management
- Review and manage departmental performance
- Report improvement areas or repeated issues to line managers
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Team Leadership
- Line manage field and admin staff
- Ensure performance expectations meet SLA targets
Skills & Experience
Legal & Certifications (Essential)
- Valid domestic and/or commercial gas qualifications (CCN1, CENWAT, HTR1, CKR1)
- Part L certification (essential)
- Valid UK driving licence
Technical & Professional Skills
- Proficient in Microsoft Office (Outlook, Word, Excel)
- Experience managing teams (essential)
- Experience within social housing (desirable)
- Technical understanding of renewable systems and energy efficiency
- Experience designing domestic and commercial energy efficiency solutions
- Knowledge of gas safety regulations and industry standards
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Soft Skills
- Strong problem-solving skills
- Ability to work independently
- Professional and friendly attitude
- Skills to forge strong relationships with clients and tenants
What We Offer
Compensation & Work Environment
- Salary: £40,000–£45,000 (dependent on experience)
- Perks & Support
- Supplied company vehicle and fuel card
- Provided uniform, PPE, and mobile device
- Contributory pension scheme
- Life assurance
Leave & Wellbeing
- 20 days + bank holidays (service-based holiday scheme)
- Enhanced maternity, paternity, adoption leave and family-friendly policies
- Virtual GP service for employees and immediate family
- Employee Assistance Programme (EAP)
Perks & Growth
- Sureserve Benefits Hub (access over 1000 retail discounts)
- Bike2Work Scheme
- Employee engagement events
- Career growth and development opportunities
- "Sureserve Legends" programme (celebrating exemplary employee values)
Diversity & Inclusion
Sureserve is an equal opportunities employer, committed to:
- Nurturing diversity and inclusion at all levels
- Ensuring equal employment opportunity regardless of:
- Race, colour, ancestry, religion, sex, or national origin
- Sexual orientation, age, or citizenship status
- Marital status, disability, gender identity, or Veteran status
Reasonable Adjustments
We offer support throughout the recruitment process, including any reasonable adjustments. For assistance, contact: scnw.careers@sureserve.co.uk
Pre-Employment Checks
- 3rd-party eligibility checks (right to work in the UK)
- DBS background checks for successful candidates
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