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Renewal Account Manager
Palo Alto Networks: Seasoned Sales Specialist (Amsterdam) - Renewals
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. Driven by our values Disruption, Collaboration, Execution, Integrity, and Inclusion, we leverage AI to boost individual impact everywhere.
We value in-person collaboration, with hybrid flexibility for results-driven teams. Passionate problem solvers whose collective effort defines progress, without borders.
Job Role: Sales Specialist – EMEA Renewals
Location: Amsterdam
Reports to: Manager, EMEA Renewals
Core Focus: French-based accounts with potential for broader EMEA coverage
Key Responsibilities
The right candidate will own a dynamic portfolio of renewal accounts, driving revenue sustainability while closing growth opportunities across the following pillars:
- Customer Retention & Churn Reduction
- Drive incremental renewal rates and mitigate churn
- Own the renewal sales cycle from quote inception to closure
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Obsession with Data-Driven Decision Making
- Deliver weekly, monthly, and quarterly forecasts using SFDC and other tools
- Maintain fidelity to forecast data with exceptional accuracy
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Account Growth & Expansion
- Identify upsell, consolidation, term extension, and cross-platform opportunities
- Evaluate customer accounts for strategy alignment with evolving business needs
- Leverage customer insights for tailored value propositions
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Thought Leadership & Collaboration
- Illustrate enthusiasm for Palo Alto Networks' mission and value proposition
- Build and sustain partnership across Field Sales, Sales Managers, Inside Sales, and teams
- Proactively sync with Sales Account Managers for cohesive execution
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Technical Complexity & Commercial Precision
- Craft complex quotes for non-standard product configurations
- Apply sophisticated revenue-accounting principles to predictable outcomes
Requirements & Qualifications
Ideal Candidate Background
- Proven track record (3+ years) in Sales, Subscription Renewals, Customer Success, or support contract management, especially with EMEA experience
- UK&I client experience strongly preferred; Fluency in French essential
- Skill developing custom quotes, CPQ configurations, and integration with Palo’s product roadmap
Essential Skills
- Art of the Close: Proven expertise exceeding targets with uncompromising integrity
- Data-Driven Mindset: Translate complex metrics into actionable opportunity insights
- Communication: Mastery of pitches and stakeholder conversations, distilling clarity from complexity
- Hybrid Hybrid Curiosity: Rapid adaptability for both marketplace shifts and evolving technologies
- Product Depth: Strong grasp of Palo Alto Networks’ security portfolio
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System Proficiency
- Business-critical tools include Salesforce with on objectives, automation, analytics, and CPQ
Why It Matters
Commitment to Embedded Accountability
- Leadership-based on teammates: Authentic reinforcement of expansive network of supporters
- Transparency: Accurate forecasting ensures teams align toward measurable, strategic success
- Empowerment Through Legacy: Focus on leaving accounts consistently stronger
Palos Ecosystem
Representation Stars welcome. Palos offers commitment:
- Change Through Difference: Celebrates inclusion Equity and accessibility for all
- Sponsorship Clarity: Role eligibility for immigration sponsorship. No, the Sales Specialist position aligns with immediate regional requirements.
Our Principles
ERG (Employee Resource Group) Networking
- Equality without exception
- Continuous feedback loops through team(valoration) sessions
- Closed-loop support designated at accommodations@paloaltonetworks.com
We are an equal opportunity employer.
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