Ignition Technology DACH
Renewals Administrator
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Successful candidates will join Ignition, a high growth cybersecurity organisation and the performance engine behind next-generation security technologies. You will work alongside an incredible team of people, in a supportive and inclusive working environment, with opportunities for promotion and career development.
Founded in 2015 and acquired by Exclusive Networks in 2021, Ignition has grown rapidly by focusing on emerging, cloud and SaaS-based cybersecurity technologies. From the first spark of innovation, we accelerate promising technologies into category leaders, transforming breakthrough and AI-driven cybersecurity into trusted, market-ready solutions. We work with innovative vendors and ambitious technology partners across EMEA, bringing clarity, momentum, and predictable growth to an increasingly complex digital world.
Powered by an exceptional team, we’re known for making customers feel the value, not the effort. This is a role for people who want to be part of a driven, trusted, and ambitious organisation, shaping the future of cybersecurity while helping partners and customers build a totally trusted digital future.
For more information visit www.ignition-technology.com
Our benefits include:
- 24 days holidays rising to 29 with each year of service
- Additional day off for your birthday
- Healthcare – cash plan through Paycare
- Employee Perks/Discounts
- Employee Assistance Program
- Auto Enrolment Pension scheme
- Long service awards
- Employee Referral Scheme
- Coffee Shop, Canteen and Gym on site
- Free Parking onsite
DUTIES AND RESPONSIBILITIES
About the role
Your key responsibilities will be to provide internal sales support to help Ignition deliver a high-quality sales service and help Ignition to become the “go to” security software distributor.
- Create and provide administration of quotations
- Manage renewals orders, checking they are complete and accurate
- Advise Partners on their customers’ upcoming renewals and ensure all relevant information is provided.
- Track quotes and orders from start to finish
- Work to KPI’s and SLAs for the turnaround of all quotations and orders
- Direct inbound sales opportunities to the relevant teams
- Liaise with customers to manage delivery expectations
- Work with our finance team and suppliers to ensure deadlines are met
- Input and maintain data on Salesforce to ensure reports are accurate
- Understand and manage the distribution sales process
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Some travel maybe required to attend external events.
Any ad hoc duties as defined by your line manager.
QUALIFICATIONS AND EXPERIENCE
About you
- Be confident, outgoing, and personable with previous Customer Service and or Administration experience
- Be self-motivated, organised, structured, deadline driven with excellent time management skills.
- Have strong numerical skills and attention to detail
- Have a flexible approach and enjoy working in a team, always striving to foster a positive team environment.
- Be articulate with excellent communication and interpersonal skills.
- Be customer service driven, developing excellent relationships
- Be at least educated up to A-levels or equivalent standard
- Have a good working knowledge of Microsoft Office including Word, Excel and Outlook.
- Previous quoting experience would be ideal but not essential.
- Previous CRM experience would be ideal but not essential.
Why work for us
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future.
Our Mission is to drive the transition to a totally trusted digital world for all people and organizations.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.
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Ignition Technology excel at developing employees with raw talent, who are keen to learn and play a proactive part in the business. This is a great opportunity for you to develop your career within the IT and Cyber Security industry.
Join Ignition Technology, where we are changing what traditional cyber security distribution means. We offer a dynamic, inclusive environment fostering innovation and growth. Our mission to break the mould as we change the face of distribution. If you're all about delivering real value and get excited about developing meaningful relationships that result in realised growth, then we want you!
Explore our current opportunities and take the next step in your cyber security career with us.
At Ignition Technology, we address the ever-evolving cybersecurity landscape by helping customers to understand and protect their cloud and Saas environments better. Founded in 2015, we have been at the forefront of bringing cutting-edge and innovative cybersecurity solutions to market. Through our knowledge, people and technology, we have enabled 1000s of partners to better safeguard their customers’ cloud environments and protect their value online assets.
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