1 Answer Insurance Services Ltd
Renewals Executive
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Join one of the UK's growing insurance brokers where your earning potential is genuinely uncapped. You'll be speaking with customers who have already shown interest in our products, helping them find the right insurance solution while building long-term relationships and earning excellent commission.
We're looking for confident communicators who enjoy speaking to people, thrive on achieving targets and are motivated by earning commission. Whether you've worked in insurance, estate agency, recruitment, telecoms, automotive or another sales environment, we'd love to hear from you.
Renewals Executive
Location: Eastbourne
Salary: £28,000-£35,000 basic salary with realistic OTE of £45,000-£60,000+, uncapped commission.
Job Type: Full-Time, Permanent
Ready to Build a Rewarding Career in Insurance Renewals?
At 1 Answer Insurance, we're looking for ambitious, customer-focused people who enjoy building relationships and helping customers find the right insurance solutions. Whether you're an experienced insurance professional or have a strong background in customer service, retention or sales, we'll provide the training, support and opportunities to build a long-term career with us.
If you're motivated by earning uncapped commission, enjoy speaking with customers and thrive in a target-driven environment, we'd love to hear from you.
Why Join 1 Answer Insurance?
- Uncapped commission with realistic earning potential
- Warm renewal opportunities with existing customers
- Full training and ongoing professional development
- Clear career progression opportunities
- Supportive, friendly and experienced team
- Regular incentives, competitions and recognition
- Modern office environment
- Pension scheme and employee benefits
- Work for an established and respected insurance broker
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What You'll Be Doing
As a Renewals Executive, you'll be speaking with existing customers as their insurance policies approach renewal, understanding any changes to their circumstances and helping them secure the right level of cover at the best possible value.
You'll be responsible for:
- Managing a portfolio of customer renewals
- Contacting customers ahead of their renewal date
- Building rapport and maintaining long-term customer relationships
- Reviewing customers' current insurance needs and recommending suitable cover
- Negotiating and retaining business wherever possible
- Identifying opportunities to cross-sell and up-sell additional insurance products where appropriate
- Providing excellent customer service throughout the renewal process
- Working towards achievable daily, weekly and monthly retention and sales targets
- Maintaining accurate customer records and documentation
- Ensuring all renewals comply with FCA regulations and company procedures
- Working closely with colleagues to share ideas, celebrate success and continuously improve performance
What We're Looking For
We're interested in people with the right attitude just as much as experience.
You'll be:
- Confident speaking with customers over the telephone
- A natural communicator who enjoys building lasting relationships
- Customer-focused with excellent negotiation skills
- Self-motivated, enthusiastic and target-driven
- Resilient and positive with a genuine desire to achieve results
- Organised and able to manage your workload effectively
- Professional, honest and customer focused
- Comfortable working both independently and as part of a successful team
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Experience
We're keen to hear from candidates with experience in:
- Insurance
- Customer Retention
- Customer Service
- Estate Agency
- Recruitment
- Automotive Sales
- Telecommunications
- Energy Sales
- Retail Management
- Hospitality
- Business Development
- Call Centre Sales
- Any other customer-facing sales environment
Insurance experience is an advantage but not essential. If you've got the right attitude, strong communication skills and a passion for helping customers, we'll provide full product and industry training.
What Success Looks Like
Our best Renewals Executives are:
- Passionate about delivering outstanding customer service
- Skilled at building trust and long-term relationships
- Motivated by earning commission through customer retention
- Confident negotiating and overcoming objections
- Competitive and driven to achieve retention and sales targets
- Committed to delivering exceptional customer experiences
- Always looking to improve and develop their skills
About 1 Answer Insurance
At 1 Answer Insurance, we're passionate about providing outstanding service while helping customers find the right insurance at the right price.
We're proud of our supportive culture, where success is recognised, development is encouraged and hard work is rewarded. We invest in our people because we know they're the reason our business continues to grow.
If you're looking for more than just another insurance role and want a career where your effort genuinely determines your success, we'd love to hear from you.
Apply today and take the next step in your insurance career.
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