How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Repairs Manager - London Heathrow Team
Due to some exciting projects, KONE is looking for a Repairs Manager to join our London Heathrow Team.
If you're someone who enjoys building strong relationships, keeping projects moving, and making sure customers receive a great service from start to finish, this could be the role for you.
As a Repair Manager, you'll take ownership of the repair journey from the moment a request comes in through to a successful handover to the delivery team. You'll be the key point of contact, working closely with customers, subcontractors, suppliers, and internal teams to keep repairs on track, solve problems, and ensure everything runs smoothly.
You'll typically spend 3–4 days a week in the office, working alongside the team and meeting with customers when needed. A driving license is mandatory.
What You'll Be Doing
- Managing repair KPIs from quotation through to handover.
- Collaborating with Repairs Supervisors and delivery teams to ensure works are accurately quoted and delivered to scope.
- Building lasting relationships and providing an excellent customer experience.
- Keeping communication clear, timely, and proactive throughout each repair.
- Reviewing costs against actuals, and ensuring margins are correct and works are priced accurately.
- Supporting the Operations in managing the P&L of the department.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We're Looking For
- Someone who enjoys working with people and building strong relationships.
- Excellent communication skills and confidence working with a range of stakeholders.
- Strong organization skills with the ability to manage multiple priorities.
- A proactive mindset and a natural approach to solving problems.
- Previous experience in repairs, construction, engineering, facilities, or a similar customer-focused coordination role is beneficial but not essential.
What You'll Get
- Competitive salary, depending on experience
- Company car
- Private medical insurance
- 25 days' holiday plus bank holidays
- Company pension scheme
- Life Assurance and Employee Assistance Programme
- Personal Development Incentive (PDI)
- Cycle to Work scheme and a range of employee discounts
- Ongoing training through our dedicated learning platform
- Clear opportunities to develop your career within the business
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Please note: This role is not eligible for visa sponsorship. Must be able to obtain an Airside pass.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills