SMT Corp.
Repair Option Specialist
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SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in the US.
We hold a longstanding track record of working exclusively with global quality brands like Volvo Construction Equipment, Sennebogen, and Holms in our markets. In Africa and in the US, we also work with other A-brands and quality trucks. That makes it easier to set our standards and goals as high as we do.
Job Title: Repair Option Specialist
Location: Duxford, Cambridgeshire
Salary: Competitive + Benefits
Contract: Full Time, Permanent
About the Role
We are looking for a detail-oriented and technically minded Repair Option Specialist to join our Service Operations team at our Duxford Head Office. This is a specialist role focused on developing repair strategies, service job lists, and Bills of Materials (BOMs) that support the effective maintenance, repair, and lifecycle management of construction equipment.
You'll work closely with service, engineering, parts, and product support teams to ensure repair options are accurate, commercially viable, and aligned with manufacturer standards. The successful candidate will play a key role in developing the foundation data used for contract pricing, repair-before-failure programmes, workshop rebuilds, and long-term service planning across our equipment portfolio.
Key Responsibilities
- Develop and maintain servicing job lists for contracted equipment and new product lines.
- Create workshop rebuild and repair job lists, scopes of work, and supporting documentation.
- Build and maintain accurate Bills of Materials (BOMs), including parts, labour, and miscellaneous requirements.
- Validate part numbers, supersessions, compatibility, and machine-specific requirements using engineering data and OEM systems.
- Develop repair options for construction equipment including excavators, loaders, pavers, rollers, articulated dump trucks, and rigid frame trucks.
- Create and validate lifecycle repair data to support contract pricing, repair-before-failure initiatives, and cost modelling.
- Work closely with engineering, product support, service, supply chain, and contract management teams to ensure accuracy and effectiveness of repair strategies.
- Identify and resolve issues relating to obsolete parts, serial number breaks, machine options, and documentation gaps.
- Maintain revision control and communicate updates across the business.
- Ensure all repair documentation complies with safety standards, regulatory requirements, and internal processes.
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About You
You will be a technically capable individual with a strong understanding of heavy equipment systems and a passion for accuracy, process improvement, and technical documentation. To be successful in this position, you'll likely have experience working within construction equipment, plant machinery, commercial vehicles, agricultural equipment, mining, or a similar heavy engineering environment.
You will enjoy working with technical data, collaborating with multiple stakeholders, and developing robust repair solutions that improve machine uptime and service efficiency.
Essential Requirements
- Strong understanding of hydraulics, powertrain, electrical, and structural systems on heavy equipment.
- Experience creating or maintaining Bills of Materials (BOMs).
- Ability to interpret engineering drawings, schematics, and technical documentation.
- Experience working with parts catalogues, service systems, or product lifecycle management tools.
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Ability to manage multiple projects and maintain accurate documentation and version control.
- Excellent IT skills and confidence using business systems and databases.
- Experience within construction equipment, heavy plant, commercial vehicles, agriculture, mining, or a similar engineering environment.
Desirable Requirements
- Experience within OEM dealer networks.
- Knowledge of repair time estimation and cost modelling.
- Heavy equipment maintenance, engineering, or mechanical qualification.
- Experience interpreting heavy equipment parts information and service documentation.
- Experience using Dealer Management Systems (DMS) and parts management platforms.
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What We Offer
- Competitive salary
- Company pension scheme
- Life assurance
- Healthcare cash plan
- Employee Assistance Programme
- Ongoing training and development
- Career progression opportunities within a global organisation
- 25 days annual leave plus bank holidays
Additional Information
Unfortunately, we are unable to provide visa sponsorship for this position. Applicants must have the right to work in the UK at the time of application.
Please note that we may interview suitable candidates on an ongoing basis and reserve the right to close the vacancy early if a successful appointment is made. Therefore, early applications are encouraged.
Our Values
Our way of working as a professional community, can be best described as Caring, Daring and Sharing.
- Caring: because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve.
- Daring: because we are innovative in our business, constantly looking for smart improvement.
- Sharing: because we realize we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers.
These values create an engaging environment for passionate people who like to work in a place with purpose.
SMT does not accept unsolicited CVs or applications from headhunters, recruitment agencies, selection agencies, or any other third party, unless prior written consent has been given by SMT. These parties are not permitted to submit CVs or applications to SMT or its employees in any form, including, but not limited to, email, social media or online platforms, whether directly or indirectly. Any CVs or applications submitted in breach of this policy will be treated as unsolicited and will not create any obligation for SMT. SMT will not acknowledge or accept any claim for compensation, costs or fees arising from such submissions. SMT also expressly reserves the right to contact any candidates directly, without this creating any obligation towards the party that submitted their details.
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