Willis Aeronautical Services, Inc.
Repair Order Coordinator
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Repair Order Coordinator
Repair Order Coordinator – WASI Operations (EMEA)
About the Role: The Repair Order Coordinator is responsible for coordinating all materials repair, stock, and sales distribution management requirements, with a principal focus on WASI operations. The role supports the Head of Materials Solutions, EMEA in ensuring smooth and efficient workflows within the repair, logistics, and sales processes.
Key Responsibilities
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Repair Management:
- Handle repair management activities for WASI owned and consigned material
- Coordinate with the sales team to support vendor selection, quote processing, and the overall sales process
- Raise repair orders in the Quantum system with accurate work scope, instructions, and specifications
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Vendor & Cost Management:
- Evaluate vendor quotes for repairs and compare them to quoted or catalogued prices
- Identify, challenge, and resolve discrepancies in labor rates and materials costs
- Ensure all aspects of repair documentation—including work scope, quotation details, and certification—are accurately recorded in Quantum
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Compliance & Knowledge:
- Maintain up-to-date knowledge of repair standards and airworthiness notices
- Oversee turn-around times and ensure the timely, accurate delivery of piece part repairs
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- Logistics & Coordination:
- Work with logistics teams (US & UK) to manage customs and logistics requirements
- Coordinate with Warehouse & Quality Operations Specialists to prioritise inbound/outbound repair shipments against company/customer needs
- Manage scrap material at vendor sites, WASI warehouse, and WERC in line with technical, commercial, and quality requirements
Qualifications & Requirements
- Experience: Minimum of 3 years in a relevant repair or materials management role
- Education: Higher National Diploma (HND – Level 5 preferred, though not mandatory)
- Technical & Commercial Skills:
- Strong knowledge of repair processes across common commercial engine types
- Experience with technical, financial, and commercial repair solutions
- Soft Skills:
- Self-motivated, with strong project management capabilities
- High attention to detail and quality in all tasks
- Ability to work under pressure, managing multiple priorities effectively
- Excellent communication (written & verbal) skills, including stakeholder engagement
- Technical Proficiency:
- Proficiency in Microsoft Office Suite
- Component Control – Quantum experience required
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Additional Information
- Travel: Occasional travel may be required
Company Philosophy & Commitment to Inclusivity
Willis Lease Finance Corporation (WLFC) supports fair hiring practices and workplace diversity. We are committed to an environment that encourages growth, respect, and equal opportunities based on job-related factors such as:
- Educational background
- Work experience
- Ability to perform essential job functions
WLFC prohibits discrimination or harassment based on:
- Race, color, age, national origin
- Religion, sexual orientation, sex (including pregnancy/childbirth)
- Gender identity, gender expression
- Military/veteran status, physical or mental disability
- Genetic information, or other protected characteristics under law
WLFC supports reasonable accommodations for qualified individuals with disabilities and veterans. If you require assistance during recruitment, contact joinus@willislease.com.
To External Agencies:
WLFC does not accept unsolicited resumes from recruitment agencies. All unsolicited submissions will be treated as WLFC property, and no referral fees will be owed. Direct submissions to employees (without HR approval) will not be processed.
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