Partner Retail Services (PRS&)
Repair Technician - Samsung Experience Store
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Samsung Experience Store - London, White City
Salary: £15.80ph
Bonus: 20% potential
Hours: 40HR
Training provided*
What can you expect in return for working for us?
At the heart of everything we do, are our people and as such we try to ensure PRS is the best place possible to work. This includes an engagement survey to ensure we are always listening to our colleagues, access to an amazing Samsung Discount Portal allowing colleagues to purchase significantly discounted Samsung products, access to a colleague reward programme unlocking savings of on average £1,000 a year on your daily life expenses as well as other seasonal incentives.
We are looking for future colleagues who have three great loves:
- People
- Fixing tech
- Finding the best possible solutions for Points 1 and 2!
From emergencies to selfies, we understand how important our devices are to us and to our customers, therefore, we want to recommend the right solutions and assurance if those devices need a little ‘surgery’ within our onsite repair centres.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Our customers’ trust in us is paramount. The conversations we have with them and the passion we have for their devices are crucial, so they know that their devices are in the safest hands!
If this sounds like you, we would love to hear from you!
We include certified training to all of our engineers. If you have prior experience, this is a bonus but not essential.
Knowledge, Skills And Experience
- Exceptional customer service skills and experience gained in a customer centric retail environment.
- Communication and influencing skills that generate commitment and loyalty from customers.
- The ability to prioritise customers and task to deliver a great customer journey.
- A commercially minded approach to retail service.
- An ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you.
- Previous retail experience is ideal but not essential.
- Exposure to the Samsung eco system and a love for all things techy.
- Knowledge and experience of software and hardware repairs.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Behaviours
- A positive and engaging disposition while upholding the ethics and values of the organisation
- You always treat others with dignity and respect
- Encourages organisational and individual social responsibility
- Adhere to requests from management and undertake work in accordance with designated policies and procedures
- Passionate about connected technology and the PRS& Samsung brand
- Ambition to achieve and exceed goals
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location