Scottish Federation of Housing Associations
Repairs Officer
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Repairs Officer
Central Scotland
Paragon Housing Association
EVH Grade 7 Spinal Points PA 22 £42,707 to PA 25 £46,895
Job Description
Paragon Housing Association is a Registered Social Landlord providing housing and related services across Falkirk, Clackmannanshire, and Stirling. We own and manage around 1,500 homes and are committed to delivering high-quality, customer-focused services to our tenants and communities.
We are seeking to recruit a Repairs Officer to lead the delivery of our repairs service within our Housing Management Department. This is an excellent opportunity to shape and improve frontline repairs services in a community-focused organization.
Essential Skills & Experience
- Experience working in a repairs or construction environment, ideally within a social housing environment
- Strong customer service skills with confidence in dealing with a range of service users and handling complaints
- Ability to analyze technical repairs information and develop practical solutions
- Experience of monitoring and reporting on performance, including Key Performance Indicators
- Ability to manage competing priorities in a fast-paced environment
- Strong communication skills across multiple channels
- Good IT skills, including housing management systems and Microsoft Office
- Knowledge of health and safety requirements relating to property management
- Full driving license
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Desirable
- Experience in social housing repairs services
- Knowledge of tenancy or factoring legislation
- Experience using housing management systems
Key Personal Attributes
- Excellent leadership skills, customer service skills, strong IT skills, the ability to identify priorities, and meet tight deadlines are essential attributes for applicants for this post.
- The ability to work flexibly and work effectively as part of a team is also required.
The post is 35 hours per week with flexible working hours, however, there may be a requirement for some out-of-hours working. The post is mainly office-based, working from our office in Grangemouth.
Application Information
The full job description and person specification are available as part of our application pack, which can be obtained as follows:
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- By post from Paragon Housing Association Limited, Invergrange House, Station Road, Grangemouth, FK3 8DG
- Telephone: 01324 664966
- Email: enquiries@paragonha.org.uk
- Downloadable form from www.paragonha.org.uk
Note: C.V.s will not be accepted. Late applications will not be accepted.
We are committed to being an Equal Opportunities Employer. We welcome applications from all sectors of the community.
Scottish Charity Number SC 036262
Closing date for applications
Friday 24th July 2026, 16:00
Full salary & employment details
EVH Grade 7 Spinal Points PA 22 £42,707 to PA 25 £46,895
The post is 35 hours per week with flexible working hours, however, there may be a requirement for some out-of-hours working. The post is mainly office-based, working from our office in Grangemouth.
Job Type
Full Time
Recruiter information
- Contact name: Mhairi Binnie
- Email address: enquiries@paragonha.org.uk
- Phone number: 01324 664966
- Company website: Visit website
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