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Repairs Team Planner (Fixed term, Maternity cover, up to 1 year), PHOENIX COMMUNITY HOUSING
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Repairs Team Planner (Fixed term, up to 1 year maternity cover)
37.5 hours per week
£36,838 per annum pro rata
We are looking for a Repairs Team Planner to join our team to cover maternity leave for up to 1 year.
We are looking for someone who can provide a high-quality service to customers and colleagues alike, and who will remain calm and professional under pressure. They will be good at problem-solving and resourceful. Repairs Planning experience in a Housing Association or local authority is advantageous.
- Plan the daily workload of operatives using IT systems and Dynamic Resource Scheduler (DRS) software.
- Manage repair appointments in their entirety, changing operatives' workloads, making decisions on how and when repairs are completed, and ensuring our residents and operatives are kept informed of their repair from start to finish.
- Build strong working relationships with our operatives, repairs managers, and technical leads.
- Support work streams and become familiar with all the requirements of running an efficient, professional repair service.
About Phoenix Community Housing
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Phoenix is a housing organisation with a difference. We’re led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.
We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.
- Based in south Lewisham, London.
- Building new homes in our area.
- Grew as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.
- Our new Corporate Plan will help us deliver on our vision of ‘together building a better future for our Phoenix Community’, supported by strategies to refresh our approach to resident involvement, customer service, sustainability, and ensuring that all residents can enjoy good quality, safe, and affordable homes.
Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development, and a culture of employee involvement.
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If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time, flexible working, and job sharing options.
Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
How to Apply
To apply, please visit our website via the button below by midday on Thursday 16 July 2026.
Please apply early as we may close this vacancy early should we receive sufficient applications for this role.
Interviews for this role are due to take place in person on 22 July 2026.
You can find more information about the role in the job description below.
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