Chartered Insurance Institute
Research Manager
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Research Manager
Research Manager (15 Months MAT cover)
Hybrid, London - City
Full time, Temporary
Salary: £44,000 - £52,000
Your Role
As Research Manager, you will lead the delivery of high-quality, impactful research across a diverse portfolio of projects, including both commissioned and in-house studies. Working within the Strategy, Advocacy and Professional Standards Directorate, you will play a key role in shaping and strengthening the research and insight function, helping establish it as a centre of excellence across policy research, customer insight, and product and proposition development.
You will design and oversee robust research programmes, applying appropriate qualitative, quantitative, and mixed-method approaches. With strong technical expertise, you will make informed decisions on methodologies, ensure the integrity and quality of outputs, and provide guidance to stakeholders on research design and delivery. Alongside this, you will manage projects end-to-end, balancing scope, timelines, budgets, and risk, to ensure successful outcomes aligned to the wider research agenda.
A core part of the role is translating complex research findings into clear, actionable insights. You will act as a trusted advisor, embedding research into decision-making through compelling narratives, presentations, and insight frameworks such as customer journey mapping and segmentation. You will also facilitate workshops and collaborative sessions to drive innovation and ensure insight is effectively integrated across the organisation.
Building strong relationships across internal teams and external partners, you will promote cross-functional collaboration and ensure research outputs inform strategic priorities. You will uphold the highest standards of research quality, ethics, and compliance, while contributing to continuous improvement and supporting the measurement of research impact across the organisation.
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You
- You bring strong expertise in research design, confidently applying qualitative, quantitative, and mixed methods to deliver robust, meaningful insights.
- You think strategically but enjoy being hands-on, managing multiple projects while ensuring quality, rigour, and attention to detail.
- You are naturally analytical and curious, able to interpret complex data and turn it into clear, practical recommendations that inform decisions.
- You are a confident communicator who can translate insight into compelling narratives and engage a wide range of stakeholders.
- You build effective relationships across teams and partners, influencing others, and ensuring research is embedded into wider organisational thinking.
- You are driven by high standards, with a strong focus on integrity, continuous improvement, and delivering impactful, insight-led outcomes.
Interview Process
We understand that taking time to prepare for and to attend interviews is a big commitment and want the process to be as transparent as possible.
You Can Expect The Following Process From Us:
- A short, introductory phone call from our Talent Acquisition team.
- A formal 1st Stage Teams interview with the representatives of Research Team, including competency and motivation questions.
- A formal 2nd Stage (Teams/In-person TBC) interview with leadership representatives of the department.
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Application Deadline
We will review applications on a rolling basis, and the position will close once we have secured a shortlist.
Next Steps
If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your application through the Apply feature at the top of this advert.
If you have any queries or you would like to see the full JD, please get in touch on ukjobs@cii.co.uk.
We are an inclusive employer and welcome applications from all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know. We are committed to ensuring all candidates have equal access and opportunity, in line with the Equality Act 2010.
Please note: At the CII, we work with a carefully selected Preferred Supplier List (PSL) for recruitment. We do not accept speculative CVs and kindly request that agency recruiters do not contact our managers directly, to ensure a consistent and properly coordinated recruitment process.
If you are interested in working with us in the future, please contact ukjobs@cii.co.uk. We review our PSL at set intervals and are happy to retain details for consideration when opportunities arise.
Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews.
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