OVERVIEW:

We are looking for a Researcher; wearer trials & product insights, to support the end-to-end delivery of product testing programmes across menswear, womenswear and accessories. This role is focused on ensuring the voice of the consumer sits at the heart of product decision-making by designing, managing and analysing wearer trials that generate actionable insights. Working closely with Product Development, Design and Merchandising teams, you'll help optimise product performance by delivering robust research programmes, managing participant experiences and translating data into compelling recommendations that drive business decisions.

WHAT YOU'LL BE DOING:

• Manage the end-to-end delivery of wearer trials across multiple product categories.
• Partner with Product Development, Design and Merchandising teams to identify testing requirements and build effective research programmes.
• Design and execute qualitative and quantitative research methodologies to evaluate product performance.
• Coordinate trial setup, participant recruitment and communication through wearer trial platforms.
• Build and manage relationships with external research and testing partners.
• Analyse research findings and transform data into clear, actionable insights and recommendations.
• Present results to stakeholders in an engaging and influential way, highlighting the commercial and consumer impact of findings.
• Manage key administrative processes including sample distribution, participant incentives and testing logistics.
• Ensure projects remain on schedule by tracking progress, mitigating risks and proactively resolving blockers.
• Support wider consumer and product research initiatives, including concept testing and exploratory studies during quieter testing periods.

WHAT YOU'LL NEED:

• Proven experience in a research, consumer insights or product research role.
• Strong knowledge of qualitative and quantitative research methodologies.
• Experience conducting product testing, wearer trials or consumer research within apparel, activewear or related product categories.
• Ability to identify the right research approaches and ask insightful questions that solve business challenges.
• Experience analysing and synthesising data from multiple sources into compelling insight-led stories.
• Strong project management and organisational skills, with the ability to manage multiple priorities simultaneously.
• Excellent stakeholder management and communication skills.
• Confident presentation skills, with the ability to influence both technical and non-technical audiences.
• Demonstrated ability to drive action and business change through research findings.
• Self-motivated with the ability to work independently while contributing to a high-performing team.