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University of Leeds

Residence Service Supervisor (Nights)

Leeds
Posted about 19 hours ago
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The interviews are expected to be held on Thursday 6th August.

About Residential Services

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites, both on and off campus. We also provide facilities for meetings and conferences. We are an innovative service with a clear vision to provide some of the country’s best student accommodation.

About the Role

We are seeking an approachable, customer-focused individual to join our team. You will have significant experience of working in a front-line customer service environment, with communication and interpersonal skills, and be able to work on your own initiative with minimal supervision as well as working as part of a wider team. You will provide a high-quality front-line reception service to our customers, and will have the ability to undertake minor repair and maintenance tasks and site audits. You will supervise the performance of external contractors working at the site in line with our Service Level Agreements.

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

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Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Residence staff are required to provide a flexible service, working as necessary at Residence locations to meet the needs of the business. You will be based at Devonshire Hall but should be prepared to work at any of the other Residential Services sites as required. The role also involves driving a Residential Services vehicle so you will also need a full current valid driving licence (manual vehicles) and recent driving experience.

Key Details

  • Shift Pattern: 4 days on, 4 days off
  • Visa Sponsorship: Not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas

What We Offer

  • Holidays: 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
  • Pension: Generous pension scheme options plus life assurance.
  • Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
  • Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
  • Additional Benefits: Access to on-site childcare, shopping discounts, and travel schemes are also available.

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Contact Information

To explore the post further or for any queries you may have, please contact:

Chantelle Aleksander, Senior Residences Manager

Email: c.aleksander@leeds.ac.uk

Please see details of the University’s Pre-employment Health Assessment within the Candidate Brief.

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Skills

Customer Service
Communication Skills
Interpersonal Skills
Initiative
Teamwork
Reception Service
Repair Tasks
Maintenance Tasks
Site Audits
Supervision
Driving

Location

Leeds, England, United Kingdom

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